Teams at CharterUP

The role involves providing exceptional customer support by responding to inquiries, resolving issues, and ensuring customer satisfaction. You will also monitor trips, assist customers, and collaborate with teams, maintaining detailed records and adhering to policies.

The Bilingual Customer Support Specialist assists customers in English and French, resolves inquiries, monitors live trips, and coordinates logistics. This role focuses on customer satisfaction in a remote, fast-paced environment.

The Revenue Operations Associate will optimize revenue processes, enhance sales productivity, manage CRM systems, and develop KPI dashboards while collaborating across departments.