Jobs at Charlie Health

Manage day-to-day office operations and administrative support for clinical teams, including payor and license paperwork, claims submissions, data entry and reconciliation between Salesforce and medical records, patient chart maintenance, compliance adherence (HIPAA), event planning, device support, and cross-functional projects to enable on-site behavioral health services.

The Territory Manager will develop market strategies, manage relationships with clinical partners, and drive community outreach to improve access to mental health support.

As a Territory Manager for SUD, you will develop strategies, build relationships with referral partners, and drive growth for Charlie Health's substance use disorder program in Los Angeles.

The Recruiting Coordinator will provide scheduling and administrative support, ensuring a positive candidate experience while managing the recruitment process using Greenhouse ATS. Responsibilities include process improvement, candidate communication, and reporting.

As a Senior Platform Engineer, you will design, implement, and maintain data models and infrastructure while improving data quality and scalability. You'll collaborate across teams and mentor fellow engineers to enhance data usability and reliability.

Manage biweekly, bimonthly, and off-cycle payroll for employees and contractors across multiple states; oversee UKG Pro payroll and timekeeping, ensure compliance, audit and reconcile payroll data, partner with Finance/People Ops, manage SOPs and a Payroll Specialist.

The Recruiter at Charlie Health will manage the talent acquisition process, develop strategies, source candidates, and build relationships to enhance recruitment efforts.

The Recruiter will develop talent acquisition strategies, source candidates, manage the hiring process, and engage with potential hires to promote Charlie Health's mission and hiring opportunities.

The Group Quality Supervisor oversees ~60 Group Facilitators, ensuring client satisfaction and group effectiveness through management, audits, and performance reviews.

The Corporate Recruiter is responsible for full-cycle recruiting, building high-quality candidate pipelines, and partnering with senior leadership to define hiring strategies at Charlie Health, a mental health services company.

The Group Quality Supervisor manages a team of Group Facilitators, overseeing their performance and ensuring clients have positive experiences in group treatment sessions. Responsibilities include audits, scheduling, team collaboration, data analysis, and training facilitation, all aimed at improving the quality of care delivered by Charlie Health.

Manage virtual IOP caseloads by completing pre-certifications and authorizations, following up on outstanding approvals, collaborating with revenue cycle and admissions, supporting denial management and appeals, training clinical teams on documentation standards, and improving workflows with leadership to optimize utilization and patient length of stay.

The Learning Architect will develop learning materials, create facilitator guides, enhance learner engagement, and optimize content for virtual delivery.

Manage relationships with EAP providers and employers to facilitate access to mental health services. Develop strategies for outreach and collaboration, educate stakeholders, and overcome barriers to care.

The Specialist, Onboarding Compliance manages HR compliance for clinical staff, ensuring personnel files and regulatory requirements are met for new hires, while collaborating with various departments, conducting audits, and maintaining confidentiality.

Build relationships with military bases, manage outreach activities, and ensure access to mental health services for military personnel and their families.

Provide remote telehealth services to clients, facilitating group sessions using various contemplative practices. Support mental health treatment through integrative care approaches.

Provide creative arts therapy services remotely, focusing on group treatment for various age groups while ensuring flexibility in scheduling. Must be familiar with varied treatment modalities.

Facilitate weekly integrative group treatment via telehealth, utilizing creative arts and contemplative practices to support clients with mental health and substance use challenges.

Lead a team of 10+ Admissions Coordinators to meet admissions quotas and KPIs (admission rates, satisfaction, time-to-admission). Hire, train, schedule, coach, and ensure call quality and timely coordination with clients and internal teams.