Jobs at CHANEL

Lead and manage boutique operations including inventory control, shipping/receiving, alterations, facilities, security, staffing, compliance, and expense management. Coach and develop operational staff, collaborate with Home Office on efficiency initiatives, manage budgets/forecasts, and ensure SOPs, systems, and boutique standards deliver exceptional client experiences.

Provide exceptional luxury client service to drive sales and retention: convert walk-ins, build and maintain client relationships, manage repairs/alterations follow-up, collaborate with boutique team, and work flexible hours including nights, weekends, and holidays.

The Fashion Advisor will enhance client relationships, provide expert service, optimize client experiences, and contribute to business results, emphasizing teamwork and brand loyalty.

Lead and coach a boutique sales team to drive business for a specific product category (handbags, RTW, or accessories). Own assortment planning, analysis, reporting, training, client development, and partnership with Home Office buying. Ensure boutique standards, deliver elevated client experiences, and represent CHANEL in the local market through events and partnerships.

Lead boutique-facing training and styling initiatives across multiple luxury retail locations. Coach and develop Style and Fashion Advisors, deliver in-boutique and digital learning, support onboarding, partner with boutique leadership to drive client experience, sales KPIs, and talent progression. Travel frequently within the market to provide hands-on coaching and sustain CHANEL brand standards.

Lead in-market fashion training and styling development for boutique teams, deliver in-boutique and digital learning, coach Style Advisors, support onboarding, partner with boutique leadership to improve client experience and drive retail performance across multiple luxury boutiques.

Deliver exceptional client service in a luxury boutique, convert walk-ins to loyal customers, build and maintain client relationships through outreach and follow-up, drive sales and retention, handle repairs/alterations, collaborate with the sales team, and work flexible hours including nights, weekends, and holidays.