Teams at Cengage Group

Lead and develop inbound and outbound mid-market sales teams selling cybersecurity training solutions. Own revenue growth, quota attainment, pipeline health, forecasting, CRM accuracy, sales coaching, prospecting, conversion optimization, and team performance. Collaborate with Marketing, Revenue Operations, Sales Enablement, and Customer Success to improve go-to-market strategy, sales productivity, lead quality, and account transitions.

Generate and qualify sales opportunities by researching institutions, identifying decision-makers, conducting outreach through phone, email, and LinkedIn, and nurturing leads until they are sales-ready. Collaborate with Business Development to prioritize accounts, refine outreach strategies, and improve opportunity quality. Track prospect interactions and activities in CRM systems while meeting daily activity and performance goals.

Designs and develops accessible, responsive multimedia content for online courses. Converts manuscripts into HTML/CSS, creates illustrations, interactive elements, games, videos, scripts, and storyboards, and implements assets in a learning management system. Collaborates with learning designers and subject matter experts, trains vendors, manages deadlines and budgets, evaluates learner needs, and applies emerging AI and online education trends.