Teams at CareSource

Develops, configures, administers, and optimizes AI solutions and agents supporting healthcare business processes. Evaluates AI behavior, monitors metrics, tests outputs, maintains documentation, and recommends improvements. Partners with technical, governance, compliance, and business stakeholders to promote responsible adoption and measurable outcomes. Designs prompts, workflows, conversational experiences, and quality standards while ensuring privacy, accessibility, security, and human oversight requirements are addressed.

Leads enterprise AI intake, triage, governance, and value assessment across clinical and operational business units. Facilitates AI discovery workshops, develops ROI-driven business cases, advises citizen developers on low-code tools, translates business needs into technical requirements, and coordinates UAT for complex AI solutions. Partners with executives, product owners, and AI engineering teams to guide generative and agentic AI adoption, manage risk tiers, support Copilot prompt libraries, and track realized business value.

Leads an enterprise engineering team responsible for technology strategy, solution delivery, production support, reliability, security, and continuous improvement. Oversees staffing, vendors, projects, SDLC practices, incident management, KPIs, automation, and platform performance. Partners with business and IT stakeholders to translate needs into scalable solutions. Drives responsible AI adoption, AI-enabled capabilities, team AI training, and compliance with healthcare regulations and organizational standards.