Teams at California FAIR Plan Association

Designs, implements, and improves leadership and talent development programs. Creates training materials, manager workshops, career paths, onboarding plans, and development resources. Facilitates learning sessions, coaches managers and high-potential employees, supports succession planning, manages external facilitators, and reports program outcomes and organizational development recommendations to senior leadership.

Processes and investigates property insurance claims, verifies coverage and damages, adjusts reserves, recommends settlements, manages claim transactions, supervises independent adjusters, communicates with policyholders, and ensures regulatory and company-policy compliance.

Reviews and manages complex commercial property claims, including claims over $500,000, from assignment through resolution. Evaluates coverage, verifies documentation, adjusts reserves, authorizes payments, negotiates settlements, oversees independent adjusters, identifies fraud indicators, and ensures compliance with insurance regulations and company procedures. Collaborates with legal counsel on litigated claims and promotes fair, accurate, and timely claim settlements.