Jobs at Brown & Brown Insurance

Manage an assigned commercial insurance book: handle renewals and new business processing, prepare submissions and proposals, coordinate certificates and audits, support producers, supervise Technical Assistants, manage accounting and client communications, and train new team members to ensure accurate policy execution and client retention.

The Commercial Account Manager supports the Producer with technical insurance expertise, managing a book of business, handling renewals, and client communications, while ensuring compliance with policies and procedures.

Lead Team Resources strategy and manage TR Business Partners across the retail segment. Drive organizational design, workforce planning, talent acquisition, performance management, compensation, compliance, M&A integration, and leader development. Partner with finance, legal, and senior leaders to optimize growth, retention, and scalable operations while coaching leaders and ensuring consistent, high-impact HR practices.

The Associate Data/EDI Architect will manage implementation projects for employee benefits software, mentor teammates, and ensure quality execution while cultivating customer relationships.

Evaluate commercial P&C submissions, create marketing plans, update policy information, obtain quotes from underwriters, negotiate terms, prepare presentations, and bind/issue policies to support sales.

Provide customer service to agents via phone/chat/email, process policy tasks, review and update policy records, prepare cancellation/non-renewal notices per state guidelines, ensure compliance, coordinate with departments and carriers, follow SOPs, and cross-train peers.

Handle and adjust third-party liability, general liability, and commercial auto claims from investigation through disposition. Manage reserves, vendors and independent adjusters, prepare substantive claim and reinsurance reports, identify subrogation/risk transfer, and communicate with clients, brokers, and legal counsel.

Lead end-to-end implementation of a new case management system and manage multiple concurrent business and IT projects. Establish program governance, gather requirements, oversee configuration, coordinate UAT, manage vendors and stakeholders, track risks and timelines, drive change management and training, and ensure successful delivery and continuous optimization across initiatives.

The Business Intelligence Analyst will analyze pharmaceutical transaction data, develop visual data models, and collaborate cross-functionally to drive insights and improvements in business strategies.

Handle first- and third-party commercial auto property damage claims and select BI/MedPay/No-Fault claims. Assess coverage, investigate and resolve claims, manage reserves, oversee independent adjusters and vendors, pursue subrogation, prepare correspondence and claim reports, and work with clients, brokers, and attorneys.

Support implementation and ongoing management of benefits/EDI solutions by auditing and validating client data, configuring and testing EDI files, troubleshooting issues, conducting QA, and providing direct client, vendor, and carrier support. Mentor analysts, follow SOPs, recommend process improvements, and maintain product and regulatory knowledge to ensure accurate, timely implementations and client satisfaction.

The Employee Benefits Compliance Attorney develops compliance strategies, educates team members, and analyzes health & welfare laws for effective benefits administration.

Lead go-to-market and content strategy for broker-facing insurance products. Design and execute email campaigns, manage broker segmentation and CRM data, produce sales enablement and collateral, support product launches, and collaborate with sales and underwriting to measure engagement and refine messaging.

The Operations Support Coordinator manages high-volume case management workflows, ensuring accuracy and coordination of documentation, communication with stakeholders, and adherence to deadlines.

Lead regional personal-lines sales by setting growth plans, coaching producers, recruiting talent, building carrier relationships, analyzing performance, and implementing training to drive new business, retention, and profitability.

Implement and support benefits-related software (low-to-moderate complexity) including configuration, testing, QA, troubleshooting, training, and customer communication. Collaborate with account teams, carriers, and vendors, and provide post-implementation support.