Jobs at Brown & Brown Insurance

Provides data entry and clerical support for the National Life Group Sponsored Program. Updates Ardent files with carrier, liability limits, policy periods, certificates, and deductible information; sends pending-notification emails when data is inaccurate or incomplete; and files or updates AML certification documents in ImageRight. The role requires accurate, confidential work, effective written and oral communication, organization, problem-solving, quality control, and adaptability.

Manage a large commercial insurance book of business as the primary client contact. Lead renewals, obtain carrier quotes and claims information, submit renewal documentation, bind coverage, resolve underwriting, policy, accounting, and claims issues, and maintain account records. Support producers with new business implementation, manage receivables and daily administration, communicate account status, ensure quality control, and develop Technical Assistants.

The Commercial Account Manager supports the Producer with technical insurance expertise, managing a book of business, handling renewals, and client communications, while ensuring compliance with policies and procedures.

Supports claims administration, loss control, risk analytics, client reporting, data management, and risk financing analysis. Responsibilities include reporting losses, maintaining claim files, validating and standardizing risk data, developing dashboards and reports, assisting loss control activities, and advising customers on risk improvements. The role requires insurance and risk management knowledge, basic data analysis, customer service, strong organization, and proficiency with Microsoft Office, Power BI, and related data tools.

Reviews medical and claim records to prepare Medicare Set-Aside allocation reports and future medical cost projections. Researches Medicare Secondary Payer statutes, coverage requirements, jurisdictional rules, treatment protocols, and costs. Validates automated pricing, documents files, identifies mitigation opportunities, communicates findings to customers, and responds to compliance questions. Collaborates with internal clinical, coding, claims, and referral teams while maintaining confidentiality and report accuracy.

Supports the New Business Sales team with administrative and clerical tasks, application processing, information gathering, CRM updates, payment collection, customer service requests, and endorsement follow-up. Communicates with producers, clients, and carrier representatives while managing multiple phone calls and prioritizing high-volume, time-sensitive requests. Requires or supports obtaining a Property & Casualty license within 90 days.

Lead regional personal-lines sales by setting growth plans, coaching producers, recruiting talent, building carrier relationships, analyzing performance, and implementing training to drive new business, retention, and profitability.

Provides consultative guidance on Medicare Secondary Payer compliance, Medicare Set-Asides, structured settlements, and complex workers’ compensation and liability claims. Leads client and internal discussions, supports account retention and growth, monitors regulatory developments, and develops educational and thought leadership content. Requires extensive claims experience, California workers’ compensation expertise, strong communication skills, and approximately 20% travel.

Independently manages complex Management Liability claims, including D&O, EPL, Fiduciary Liability, Crime, and financial lines matters. Responsibilities include coverage analysis, litigation and defense counsel management, reserves, settlements, portfolio reporting, broker and carrier relationships, underwriting partnership, mentoring, compliance, and claims process improvement.

Audits specific stop loss claims for MGU and carrier clients. Analyzes claim data, validates eligible expenses against policies and plan descriptions, applies deductibles, coinsurance, aggregating deductibles, and lasers, and follows up on pended claims. Provides customer service to MGU partners and TPAs while supporting process improvements. Requires claims experience, healthcare repricing knowledge, Excel proficiency, strong analytical skills, attention to detail, and effective communication.

Implement and support benefits-related software (low-to-moderate complexity) including configuration, testing, QA, troubleshooting, training, and customer communication. Collaborate with account teams, carriers, and vendors, and provide post-implementation support.

Lead Team Resources strategy and manage TR Business Partners across the retail segment. Drive organizational design, workforce planning, talent acquisition, performance management, compensation, compliance, M&A integration, and leader development. Partner with finance, legal, and senior leaders to optimize growth, retention, and scalable operations while coaching leaders and ensuring consistent, high-impact HR practices.

Promotes and sells assigned insurance coverage through phone, email, mail, and fax. Prioritizes leads, presents quotes, closes sales, facilitates applications and underwriting, records activities in the CRM, and services clients during their first year of coverage. Builds customer relationships while meeting territory-based sales goals and gathering market intelligence.

Promote and renew insurance coverage for existing clients through phone, email, mail, and fax. Facilitate applications and underwriting, present quotes, close sales, sell ancillary products, document activities in the CRM, answer coverage questions, and maintain client relationships. The role requires an active Property and Casualty insurance license and involves supporting other account representatives as needed.

Own data quality across systems by designing validation rules, reconciliation processes, profiling workflows, and quality controls. Investigate discrepancies to identify root causes, apply statistical methods to detect anomalies, evaluate machine learning model outputs, and communicate findings to technical and non-technical stakeholders. Partner with engineering, BI, and business teams to establish data quality standards, metrics, controls, and reporting practices.

Handles customer and retailer communications throughout furniture protection-plan claims, including claim creation, documentation review, coverage decisions, technician authorization, parts ordering, settlements, complaints, and follow-up. Monitors open claims, processes technician updates, supports retailer portal guidance, and facilitates service solutions. Requires strong communication, computer proficiency, customer service skills, adaptability, accuracy, and teamwork. The role is remote after an initial 90-day in-office period, with possible onsite training or meetings.

Manage a portfolio of employee benefits accounts, advise private equity clients, design cost-effective benefits programs, support M&A due diligence, lead renewals and RFPs, coordinate enrollment activities, negotiate insurance coverage, and identify revenue opportunities. The role requires strong client relationship management, knowledge of underwriting and alternative funding, regulatory awareness, and a valid state life, accident, and health insurance license.

Manage captive and commercial property and casualty insurance accounts through new business, renewals, policy servicing, documentation, billing, compliance, and client communications. Analyze loss runs, coordinate with brokers, carriers, claims teams, and service providers, support sales and retention initiatives, draft policy documents, and maintain accurate Salesforce records. The role requires strong customer service, analytical, organizational, communication, and multitasking skills.

Manages high-volume SSDI claim interactions by communicating with clients, colleagues, and government agencies; reviewing claim files; completing applications and documentation; handling phone queues; and supporting Client Advocates. The role requires accurate data entry, confidentiality, sound judgment, organization, empathy, and strong telephone communication. It includes paid training and is designed to develop employees into independent Client Advocates.

Analyze and model property catastrophe reinsurance treaties using catastrophe modeling platforms. Prepare and validate exposure data, execute models, interpret risk metrics, develop scenarios, and identify portfolio risk drivers. Support underwriting, actuarial pricing, placement, renewals, and management decisions through clear reporting. Participate in model validation, calibration, research, and development while collaborating with underwriters, actuaries, and other stakeholders.