The Customer Success Manager will enhance customer retention, support product adoption, and drive customer success through engagement and strategic interventions while managing a portfolio of SMB clients.

The Sales Development Manager leads a team of Sales Development Representatives, focusing on metrics, training, and cross-functional collaboration to enhance performance and opportunity generation.

As an Engineering Manager, you'll oversee a frontend team, lead modernization efforts to enhance the customer experience, and ensure code quality while mentoring engineers.

Lead and grow a 5–8 engineer team powering SMS, email, in‑app messaging and marketing tools. Manage delivery, provide architectural guidance, partner with Product and Design, hire and onboard, run on‑call and incident response, and foster an inclusive high‑performing culture.

Oversee the revenue accounting process, month-end close, develop accounting policies, manage a team, and ensure compliance with ASC 606 and SOX.

The Account Executive generates leads and converts SMB prospects into partners while managing full cycle B2B software sales, particularly in the self-care industry.

Own and execute multi-channel lifecycle programs (email, SMS, in-app) to increase product adoption and expansion. Partner with Product Marketing, Customer Success, Ops, Data, and Engineering to build scalable automation, ensure data accuracy, optimize campaigns, and surface expansion opportunities.

The GTM Engineer will design automation workflows and integrate systems to enhance Boulevard's go-to-market strategy, improving efficiency and productivity across sales operations. This role involves deep CRM expertise and hands-on automation building to drive measurable outcomes.

Manage legal request workflows, enforce standards, operate legal systems, identify issues, and partner with attorneys for efficient operations.

The Executive Assistant supports R&D leadership by managing calendars and scheduling meetings, coordinating travel, and ensuring administrative efficiency. This role requires strong judgment and familiarity with Engineering and Product operations.

The Senior Technical Specialist leads technical support for escalations, manages complex problems, and collaborates with engineering to enhance service delivery.

The Manager of Tier 1 Support oversees a team of support specialists, focusing on team management, performance metrics, and improving customer satisfaction. This role involves collaboration across departments and requires experience in supporting a technical platform in a fast-paced SaaS environment.

Lead the architecture and development of data ecosystems and analytics capabilities, optimizing data products for customer insights and decision-making.

The Senior Manager, Website will optimize website performance, manage CRO programs, and improve SEO to enhance user experience and conversion rates.

As a Customer Success Manager, you will manage mid-market customer relationships, focusing on retention, value realization, and growth through proactive engagement and data-driven strategies.

As a Sales Development Representative, you'll engage potential clients, qualify leads, schedule meetings, and drive growth while maintaining organized sales processes.

Own and optimize paid search strategy and execution: manage seven-figure Google Ads budgets, improve CPA and ROAS through keyword, bidding, creative, and landing page tests, run experiments, build dashboards and reports, and partner cross-functionally to align spend with revenue and measurement goals.

Own paid social strategy and execution across Meta/Instagram, optimize seven-figure budgets for CPA/ROAS, run creative and audience experiments, build dashboards, ensure accurate tracking and collaborate cross-functionally to scale acquisition.

The Senior Customer and Industry Insights Analyst will analyze data trends, generate insights, publish reports, and collaborate with various departments to inform decision-making and strategy.

Serve as a Tier 2 escalation specialist resolving complex technical issues affecting scheduling, payments, and workflows. Investigate and validate financial data, provide internal technical guidance, improve documentation and workflows, participate in QA/UAT, and collaborate with CX and cross-functional teams to surface recurring issues and strengthen support operations.