Teams at Blue Nile

Provide white-glove customer service and luxury jewelry education in a retail showroom. Build trusted customer relationships, communicate product information, resolve service issues, follow up on communications, maintain showroom standards, and achieve sales and service goals. The role requires strong communication, organization, computer and data-entry skills, schedule flexibility, and the ability to stand for extended periods.

Provide white-glove luxury retail service in a Century City showroom by educating customers about fine jewelry, meeting sales and service goals, resolving complex customer issues, maintaining product knowledge, following up on communications, and partnering with peers and management to grow long-term customer relationships.