Jobs at Bestow

Gather and document business requirements, collaborate with insurance carrier stakeholders, define scope decisions, and translate requirements into technical specifications for engineering implementation. Organize complex product configuration datasets and support data-driven solutions during a six-month implementation engagement.

Own relationships, health, retention, and growth for enterprise carrier customers. Responsibilities include executive business reviews, performance reporting, escalation management, roadmap alignment, expansion opportunities, compliance documentation, audit responses, and cross-functional coordination with Product, Engineering, Implementation, Compliance, and Sales. The role also mentors Customer Success Associates and requires travel for solution workshops, leadership events, and customer reviews.

Owns accounting support for the deal desk and quote-to-cash process at a SaaS company. Responsibilities include reviewing contracts for ASC 606 implications, advising Sales and Legal on deal structures, establishing approval workflows, translating contract terms into billing configurations, managing amendments and renewals, and partnering with Sales Operations, Finance, and Accounting. The role also supports commercial governance, SaaS metrics analysis, audit, and cross-functional training.

Leads the Insurance Product Configuration and Enrollment Platform Core, managing engineering managers and 20–30 engineers. Owns technical vision, distributed systems architecture, delivery commitments, operational excellence, testing strategy, partner implementations, and cross-team interfaces. Develops engineering leaders, manages hiring and vendors, and drives adoption of AI-augmented development tools and practices. Ensures scalable, secure, reliable platform services while balancing contractual delivery dates with long-term platform maintainability.

Lead a team of Technical Solutions Engineers to triage, diagnose, and resolve production issues across Bestow's platform. Own support queue, incident command, SLAs, runbooks, automation, observability, and partner escalation while contributing ~20% production-level code and converting recurring issues into funded roadmap work.

Lead execution of integrated demand generation campaigns across paid digital, email/nurture, SEO, ABM, and events. Manage paid budgets, Salesforce campaign structure, attribution and pipeline reporting, partner/vendor relationships, and martech stack. Align marketing to Sales through pipeline reviews, win-loss analysis, and account tiering. Use AI tools to scale personalization and optimize channel performance.

Own full sales cycle for net-new and expansion opportunities with life insurance carriers. Prospect, qualify, run discovery, present tailored demos, coordinate Sales Engineering, maintain pipeline and forecasting in Salesforce, and meet quota while selling value and ROI to senior stakeholders.

Lead frontend-leaning full-stack implementation work for carrier and enterprise integrations: architect reusable UI and API layers, author RFCs, guide technical delivery, enforce testing and security best practices, and partner with cross-functional teams to scope and ship production integrations.

The Senior Product Marketing Manager owns platform messaging, leads product launches, collaborates on sales enablement, and conducts market research using AI tools to enhance performance and outcomes.