Teams at Aviva Family and Children's Services

Supervises residential operations, Resident Advisors, safety, staffing coverage, intakes, room inspections, and crisis response at a supportive housing facility. Provides case management assistance to vulnerable residents, including benefits, identification, employment, healthcare, and housing-stability referrals. Coordinates with service providers, supports staff training and supervision, handles complaints and conflict resolution, maintains HMIS compliance, and assists with quality improvement and daily program administration.

Coordinates wraparound services for children, adolescents, and families. Facilitates Child Family Team meetings, develops Plans of Care and Crisis Safety Plans, monitors progress, coordinates community resources, responds to crises, maintains compliant documentation, and communicates with families, referring parties, providers, and county representatives. The role requires community-based home visits, collaboration with service teams, cultural responsiveness, and 24/7 crisis availability.