Teams at Astrana Health, Inc.

Provides front-desk support at an outpatient cardiology clinic by greeting patients, managing check-in and check-out, scheduling appointments, verifying demographics and insurance, collecting payments, handling calls, maintaining records, processing referrals and authorizations, and supporting office operations. Requires fluent Mandarin, Cantonese, and/or Spanish, at least one year of outpatient clinic front-desk experience, EHR proficiency, HIPAA knowledge, and strong customer service and organizational skills.

Processes high-volume capitation, bonus, special handling, and deposit pay files; performs bank reconciliations, journal entries, financial reporting, and discrepancy resolution. Provides backup accounts payable support, maintains documentation and internal controls, and contributes to workflow improvements and automation. The role requires accuracy with large dollar amounts and consistent execution of repetitive accounting processes.

Provides front-desk, administrative, and clinical support across three outpatient clinics. Responsibilities include scheduling, maintaining medical records, preparing exam rooms, escorting and interviewing patients, recording medical histories and vital signs, documenting test results, and cleaning and sterilizing equipment. Requires flexibility across locations, strong organization and communication, confidentiality, and the ability to work onsite Monday through Friday. Mandarin, Cantonese, or Spanish proficiency is preferred.