Teams at Anaheim Ducks

Leads the development, production, and execution of brand-aligned creative assets across digital and physical channels. Manages creative projects, vendors, budgets, timelines, quality control, print production, fabrication, environmental graphics, merchandise, event materials, and on-site installations. Partners with marketing, partnerships, leasing, and events teams to deliver effective creative solutions while maintaining brand consistency and resolving production challenges.

Own CRM, lifecycle email, SMS, push, and loyalty marketing strategies to drive acquisition, onboarding, engagement, retention, frequency, and customer lifetime value. Manage segmentation, automation, personalization, campaign analysis, and optimization while partnering with digital, social, and guest experience teams. Develop loyalty programs for visitors, employees, office workers, and residents, using customer data and analytics to increase dwell time and spending.

Supports daily Remote Operations Center functions, including digital signage, IPTV, broadcast control room, master control room, and media playback systems. Troubleshoots network, power, content, playback, and capture issues; operates systems during events; performs quality checks; supports digital menu accuracy and special activations; and coordinates with marketing, sponsorship, production, and facility teams. The role also recommends system upgrades and works on-site with a flexible schedule.