Teams at AmTrust Financial

Delivers training and ongoing support to premium audit staff covering workers compensation, general liability, audit procedures, regulatory standards, and department systems. Designs training programs, develops educational materials, mentors trainees, administers assessments, tracks development data, communicates procedural updates, and supports onboarding. The role also monitors regulatory and industry changes, partners with quality and compliance teams, and recommends process improvements while maintaining accurate training records.

Analyzes production, profit, underwriting, industry, and performance data to support product, pricing, rules, and underwriting strategies. Develops data-driven recommendations, KPIs, workflow improvements, and automation solutions using SQL, Power BI, Excel, and related tools. Partners with Product Management, Sales, Underwriting, and Actuarial teams, presents findings to leadership, and supports product development across assigned industries or coverage segments.

Handles complex first- and third-party cyber insurance claims, with emphasis on business interruption losses. Investigates coverage, liability, and damages; develops claims and litigation strategies; coordinates outside counsel and vendors; manages claim trends and portfolio impacts; supports underwriting inquiries; analyzes claims data; and communicates findings to executives, underwriters, actuaries, brokers, reinsurers, insureds, and auditors.