Teams at American Pacific Mortgage

The Closer/Funder prepares and reviews mortgage closing documents, ensures compliance with investor guidelines, resolves documentation issues, and wires loans for funding. The role collaborates with branch offices, closing agents, investors, warehouse banks, settlement agents, and internal departments while providing responsive customer service. Strong attention to detail, problem-solving, mortgage documentation knowledge, and proficiency with mortgage software are required.

Processes mortgage loan files from submission through funding, reviewing documentation, preparing disclosures, obtaining automated underwriting approvals, coordinating with loan officers and borrowers, and resolving closing or quality-control issues. Handles FHA, VA, conventional, construction, DPA, USDA, and non-QM loans. Conducts pipeline reviews, maintains procedures and service levels, and ensures files meet lender and quality-control standards.

Delivers production education and training for loan officers, loan officer assistants, and processors through live, web-based, and recorded formats. Develops and sources training content in collaboration with Production, Operations, Compliance, and Capital Markets. Evaluates training methods and materials, identifies learning gaps, and recommends additional training needs. The role requires extensive Encompass LOS knowledge, strong communication skills, and travel to new branches approximately 25% of the year.