Jobs at Altruist
5

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Dev + Engineer
Operations
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Head of Customer Success

Altruist
Greater LA Area
1 day ago
+20
Lead Altruist’s customer success team in providing exceptional service to Altruist’s advisor community, supporting their businesses and client needs. Manage customer retention, increase lifetime value, and drive higher NPS and product adoption. Create and lead advocacy programs in partnership with Altruist customers. Become an expert in Altruist’s product. Identify and escalate any customer-facing issues to ensure that Altruist team members can promptly work to make a better experience, using data to influence strategic business decisions. Champion customer needs internally to help prioritize product roadmap decisions. Identify and implement internal and external software tools to ensure the cost-effective delivery of high-quality customer service. Build and scale Altruist’s customer success team in a fast-paced, early-stage environment.

Senior Software Engineer – Backend

Altruist
Greater LA Area
1 day ago
+20
Work closely with the CTO, lead engineers, and product and business teams. Analyze and solve complex problems spanning multiple user personas and workflows. Focus on building and scaling systems. Work with product teams and the engineering team to come up with a roadmap and execute on priorities to achieve scale that supports business goals.

Customer Success Associate

Altruist
Greater LA Area
1 day ago
+20
Provide exceptional customer service to Altruist’s advisor community, supporting their businesses and client needs. Become an expert in Altruist’s product. Identify and escalate any customer-facing issues to ensure that Altruist team members can promptly work to make a better experience. Champion customer needs internally to help prioritize product roadmap decisions. Assist with daily brokerage operations, including reconciliation, margin, and corporate actions activity. Process trading-related tasks, including placing orders, settlements, and trade corrections. Perform cashiering duties and provide ongoing account maintenance.

Senior Software Engineer – Front End

Altruist
Greater LA Area
1 week ago
+20
Work with product, design, and business teams to clearly understand requirements and turn them into technical design. Present designs to the technology team with clear breakdowns of tasks and deliverables. Lead with engineering best practices and make decisions based on definable metrics. Define the architecture for systems with a clear vision for both short- and long-term business needs. Promote a culture of quality, accountability, autonomy, and open communication across teams. Coach and mentor junior developers and take responsibility for meeting deadlines for your team’s deliverables. Lay the foundation of our brokerage platform that processes billions of dollars in investments and transactions annually. Uphold strong levels of integrity for accuracy, data quality, and uptime — we are dealing with real people's money, and we take that seriously.

UI Developer – Front End

Altruist
Greater LA Area
3 weeks ago
+20
You’re an experienced, creative front-end developer with an eye for details. As someone with a genuine passion for inspiring design and innovative technology, you enjoy solving convoluted problems with clean solutions that scale. You’re a highly visual thinker and communicator who’s passionate about designing elegant digital products and brand experiences. You grasp the implications of back-end API integrations, and can effectively communicate functional dependencies to back-end developers, designers, producers and clients alike. You sweat the details and see each interaction as an opportunity to demonstrate craft and care.