The Sr. Principal, Data Architect leads the design of enterprise data architecture for Medicare Advantage, ensuring compliance with CMS and HIPAA. The role focuses on data governance, security, and creating scalable data solutions for clinical analytics and operational excellence.

The role involves forecasting member contact volumes, optimizing staffing schedules for healthcare operations, and ensuring compliance with HIPAA standards while collaborating with various teams.

Supervise and develop a remote Customer Experience team delivering empathetic, end-to-end resolution for Medicare Advantage members. Drive KPIs (FCR, quality, satisfaction), coach performance, manage operations and workforce coordination, handle escalations, ensure HIPAA and regulatory compliance, and lead continuous improvement and hiring/onboarding.

The Hybrid Manager oversees pharmacy technicians, ensuring operational efficiency, supervising performance, coaching team members, and supporting workflow improvements. They ensure compliance with regulations and enhance member satisfaction through collaboration across departments.

The Data Engineer will design and develop data ingestion processes, create ETL/ELT pipelines, ensure data accuracy, and collaborate with data stakeholders to meet organizational needs.

The Sr. Data Engineer will design and develop cloud-based BI and Analytics services, manage data flows, implement reporting services, and optimize stored procedures while ensuring data quality.

The Director of Software Engineering oversees agile software teams, drives full software development lifecycle, and champions cloud-based healthcare solutions. Responsibilities include technical leadership, team mentorship, and alignment with company goals.

The Principal, Technical Product Management drives product strategy, influences senior stakeholders, and leads cross-functional initiatives within healthcare technology to enhance products for seniors and the chronically ill.

The Vice President, Market Operations will oversee market operations, ensuring consistent performance across regions, driving initiatives for improvement, managing P&L, and leading cross-functional collaboration.

The AVP of CAHPS and HOS Strategy leads strategy and performance related to CAHPS and HOS programs to enhance member experience and provider engagement in healthcare.