Jobs at Alignment Healthcare

Lead development and management of Medicare Advantage products for assigned markets and segments. Drive benefit design, CMS bid and regulatory activities, market analysis, member communications, go-to-market initiatives, and cross-functional product projects. Track product performance and present insights to leadership to improve membership growth, retention, satisfaction, and financial outcomes.

Lead month-end close and reconciliations, prepare journal entries, accruals, expense reporting, and financial statements with footnotes. Perform variance and trend analysis, regulatory reporting (DOI/DMHC), monitor TNE/RBC and investments, review contracts for accounting treatment, oversee allocations, and support special projects to ensure accurate GAAP/SAP-compliant reporting.

Lead and coach a team of Customer Experience Specialists in a hybrid contact center to deliver compassionate, end-to-end member support for Medicare Advantage members. Drive KPIs including first-call resolution, quality, schedule adherence, and member satisfaction; oversee workforce management, documentation, escalations, training, hiring, and continuous improvement while ensuring HIPAA and regulatory compliance.

The AVP, Contracting & Network Management will strategize and manage provider network contracts, enhancing healthcare delivery systems and market success while leading a team and collaborating with executives.

Senior leader responsible for designing, maturing, and operating a data-driven, risk-based enterprise Compliance Program for Medicare Advantage and related lines. Provides strategic regulatory guidance, oversees monitoring, audits, investigations, HIPAA privacy and breach response, compliance training, policy governance, and builds a scalable compliance team and reporting dashboards to drive compliance outcomes and board-level oversight.

The Senior Software Engineer will develop enterprise-level software applications, lead technical design and implementation, ensure quality deliverables, conduct research, and collaborate across teams. They will drive improvements in system architecture and product features.

The Hybrid Customer Experience Lead is responsible for leading customer service operations, supporting team performance, and ensuring high quality care for members. This role includes managing inbound and outbound call experiences, addressing member grievances, and collaborating on staff training and performance standards.

The VP of Internal Audit will direct the internal audit function focusing on SOX compliance, enterprise risk management, and healthcare regulatory oversight. They will lead operational audits, ensure compliance with Medicare Advantage regulations, and drive continuous improvement in internal controls while providing strategic insights to senior leadership and the Audit Committee.

The Senior Tax Analyst ensures compliance with federal, state, and local tax obligations, manages income tax provisions, prepares tax filings, and serves as a key point of contact for audits and regulatory inquiries.

The Principal, Technical Product Management drives product strategy, influences senior stakeholders, and leads cross-functional initiatives within healthcare technology to enhance products for seniors and the chronically ill.

Serve as primary onboarding contact for new hires from offer acceptance through first day. Coordinate IT provisioning, background checks, I-9 verification, documentation, system access, and orientation. Communicate status to candidates and stakeholders, resolve issues, maintain confidentiality, and support executive onboarding logistics in partnership with cross-functional teams.