Teams at ai2io

Lead and manage the Service Desk team, owning hiring, workforce planning, KPIs/SLAs, escalation governance, ITSM maturity, knowledge management, and cross-team collaboration to ensure high-quality end-user support.

The AI Solutions Consultant partners with business teams to design and implement AI-based solutions using standard platforms, observing workflows and integrating AI tools to enhance business processes.

The Director of Business Intelligence leads enterprise data strategy, builds high-performing analytics teams, and oversees executive reporting, forecasting, and analytics delivery, ensuring alignment with business goals.