Teams at ACI Worldwide

Owns a portfolio of strategic merchant accounts, driving retention, revenue growth, renewals, expansion, adoption, and customer advocacy. Serves as a trusted advisor on payment strategies, negotiates complex contracts, presents to executive stakeholders, resolves complex customer scenarios, and coordinates internal teams to deliver customer outcomes and commitments.

Plans, executes, and measures B2B marketing events, trade shows, integrated campaigns, and account-based marketing programs. Manages event logistics, vendors, budgets, audience acquisition, lead follow-up, and pipeline reporting. Collaborates with digital marketing, product marketing, and business development teams while using AI-enabled tools to improve content, personalization, research, reporting, and program execution.

Leads acquisition integrations and enterprise transformation initiatives from signing through stabilization. Establishes and manages the Integration Management Office, governance framework, plans, reporting, risks, dependencies, and executive decision-making processes. Drives synergy realization, business continuity, organizational readiness, talent integration, and cross-functional accountability while developing repeatable integration playbooks and best practices.