Teams at AAA

Develop and execute a social media calendar to grow acquisition and loyalty across channels. Create and publish posts, manage community/customer care, analyze performance, curate content, manage reputation listings, collaborate cross-functionally, and produce executive reports while ensuring policy and regulatory compliance.

Entry-level claims operations role supporting claims staff with phone and mail inquiries, payments, salvage proceeds, DMV and subrogation processing, record maintenance, bookkeeping, reconciliations, and basic administrative duties under general supervision.

Design and implement digital adoption platform initiatives and software training using instructional design methodology. Collaborate with stakeholders and vendors to assess needs, build solutions, measure outcomes with DAP analytics, maintain standards/processes, troubleshoot implementations, and drive adoption and engagement across enterprise software.