Jobs at 9am.health

Lead and develop a team of Customer Success Managers while building scalable customer success operations, processes, playbooks, metrics, and workflows. Drive customer satisfaction, adoption, retention, executive engagement, escalations, and expansion opportunities. Partner cross-functionally with Product, Clinical, Operations, Sales, Marketing, Implementation, and Commercial to improve customer outcomes and organizational effectiveness.

The Senior Data Engineer will design and maintain data pipelines, write production-grade Python and SQL code, and support AI initiatives while collaborating across teams.

The Senior Data Analyst will manage client-facing analytics, build dashboards, partner with Customer Success, and leverage AI tools for reporting.

Lead and own end-to-end accounting: chart of accounts, month-end close, technical accounting (ASC 606/842/718), tax compliance, 409A/equity accounting, audit readiness, internal controls, and management of outsourced accounting. Partner with CFO, FP&A, auditors, and tax firm while building reporting, automation, and scalable finance processes for a high-growth health tech startup.

As a Senior Full Stack Engineer, you will design and implement AI-driven systems, ensuring reliability, security, and scalability while collaborating with stakeholders to translate high-level goals into technical solutions.