Reporting to the Chief Customer Officer, you will have responsibility for leading a team of strategic account managers and directors working with our largest, high value clients to OpenX. This role will be responsible for strategic publishers and work closely with sales, product and partner services. After a new partner agreement is signed, the Strategic Account team manages onboarding activities necessary to set up partners for success in maximizing revenue with OpenX and for the partner. These on-boarding activities include coordination with sales engineering, technical account management and business development to complete product implementations. Such efforts require strong program management skills to drive this globally. This leader will build a global team of strategic account managers and directors to grow, retain and manage complex, strategic relationships.

Our team is built on high achievers building indispensable relationships with OpenX partners. We thrive in fast-paced, team-oriented environments. As a leader, you must be able to drive a group to achieve a revenue target, build and manage a team who can cultivate trusted-advisor relationships with partners, and grow revenue with our partners on the back of these consultative relationships. The VP, Strategic Account Management will work with individuals on the team to map out partner revenue growth opportunities, ensure new partners are smoothly on-boarded, drive upsell opportunities, and avoid churn.

Responsibilities:

• Build and retain a high-performing strategic account management team that engages with our partners through a combination of 1-to-many programs, as well as targeted, defined interactions
• Work with sales to continually look for ways to streamline processes
• Build and nurture relationships with sales teams across OpenX to solidify our partnership and commitment to the partner
• Develop and drive the account planning process for our top strategic accounts
• Create evangelists by listening to partners and delighting them with our user experience/onboarding
• Collect feedback to provide to product with product enhancement information
• Ensure all account issues are resolved quickly, leveraging resources from across the company for top
• Manage operational components for partner satisfaction and product lifecycle growth
• Provide executive project oversight and partner communication
• Hire world-class talent and manage performance to ensure career growth opportunities
• Drive expectations within team around QBRs
• Build strong cross-functional relationships with other groups within OpenX, such as product, engineering and finance

Qualifications:

• BA / BS degree in in engineering, finance, economics, or related field
• 10 years of experience managing teams of sales/ business development or operations professionals;
• 8 years of relevant experience in publisher monetization or yield management, digital advertising operations or sales, online advertising technology sales or services.
• Experience in managing publisher monetization and / or partnership teams. Demonstrated success in growing revenue.
• Demonstrated ability to develop consultative relationships with external partners and strong relationships with internal cross-functional teams
• Proven people leadership experience and demonstrated ability to motivate and develop a high-performing team
• Results-driven and committed to identifying and tackling new business opportunities, driving new process efficiencies and building high performing teams
• Ability to quickly grasp and distinctly explain technological and business concepts; strong analytical and strategic thinker
• Proficient relationship management and/or operations leader with strong interpersonal skills
• Ability to evaluate and develop existing teams and reshape it as necessary while mentoring and inspiring the team
• Ability to work independently and collaboratively from building strategy to flawless execution
• Excellent communication and presentation skills; strong leadership skills with the ability to influence without formal authority
• Ability to interact effectively with all levels within partners' businesses as well as within OpenX