Leads end-to-end technology delivery for a major client account, owning schedule, budget, staffing, quality, margin, and delivery KPIs. Serves as the senior technical authority with client executives, resolves escalations, validates solution direction, manages distributed delivery teams, and supports account growth. Champions responsible AI-assisted development, mentors delivery leaders, and maintains monthly onsite client engagement.

Leads technology delivery for a major client account, serving as the senior client-facing technical authority and owning schedule, budget, staffing, quality, margin, and delivery KPIs across multiple workstreams. Directs delivery managers, architects, project managers, and product managers; resolves escalations, validates solution direction, supports account expansion, promotes AI-assisted development, and mentors senior delivery teams. Requires frequent client-site engagement and executive-level stakeholder management.

Lead and manage multiple digital projects and a small team of Project Managers from inception to delivery. Serve as Scrum Master, oversee scope, budget, timeline, risks, and stakeholder communication. Coach and mentor staff, enforce information security and data protection practices, partner with client services and business development, and implement process improvements to ensure on-time, on-budget delivery and high client satisfaction.