Top Operations & Support Jobs in Los Angeles, CA

Manages a caseload of workers’ compensation claims from investigation through resolution. Evaluates coverage, liability, compensability, damages, and reserve requirements; develops action plans; conducts investigations; coordinates with claimants, policyholders, attorneys, appraisers, and other parties; and negotiates settlements within assigned authority. May refer claims to subrogation or special investigations teams and must comply with applicable regulations and licensing requirements.

Investigates workers compensation and other commercial claims, determines liability and compensability, evaluates losses, estimates costs, negotiates settlements, confirms coverage, manages claim inventories, communicates with policyholders, and maintains accurate claim files and reports. The role includes comprehensive training, mentoring, and one week of onsite training in Plano, Texas, with periodic office attendance based on location.

Leads a Workers Compensation claims team, overseeing daily operations, staffing, coaching, performance, compliance, quality, reserves, settlements, and customer relationships. The manager reviews claims files, facilitates claim reviews, monitors analytics and inventory trends, ensures licensing and fair-claims compliance, and supports continuous improvement. The role also develops employees, communicates with agents, brokers, and policyholders, and presents to existing and prospective customers.

Leads a Workers Compensation claims team, overseeing daily operations, staffing, coaching, performance, quality, compliance, reserves, settlements, customer relationships, and continuous improvement. Reviews claims files, monitors analytics and inventory, supports agents, brokers, and policyholders, and ensures adherence to licensing, regulatory, and fair claims practices. The role also develops employees, manages performance, facilitates claim reviews, and presents to customers.

Handles moderately complex to complex workers’ compensation claims from investigation through resolution. Responsibilities include determining coverage, liability, compensability, reserves, and damages; negotiating settlements; coordinating litigation; engaging experts; and referring claims for subrogation or special investigations. The specialist also supports escalated issues, mentors team members, participates in quality reviews, and assists with arbitrations, mediations, and field investigations.

Investigates workers compensation and other commercial claims, determines liability and compensability, evaluates losses, estimates costs, confirms or denies coverage, negotiates settlements, manages claim inventories, communicates with policyholders, and maintains accurate files and reports. The role includes comprehensive training, mentoring, and required onsite attendance during training, with ongoing office attendance depending on location.

Leads a Workers Compensation claims team, overseeing daily operations, claim reviews, settlements, reserves, compliance, quality, and customer relationships. Recruits, coaches, develops, and evaluates staff while driving performance and continuous improvement. Monitors claim analytics, inventory, financial results, licensing, fair claims practices, litigation trends, and regulatory compliance. Serves agents, brokers, policyholders, and prospective customers through claim reviews, presentations, and issue resolution.

Handle complex, high-exposure property claims from investigation through settlement. Inspect loss sites, determine coverage, scope repairs, write appraisals, issue payments, coordinate contractors and emergency services, support policyholders with temporary living arrangements, identify potential fraud, and assist catastrophe operations. The role also mentors team members and supports managers while requiring extensive field travel and independent judgment.

Handles complex, high-severity property claims from investigation through settlement. Inspects loss sites, determines coverage, scopes repairs, writes appraisals, issues payments, coordinates contractors and emergency services, supports policyholders with recovery arrangements, identifies suspicious losses, and assists catastrophe operations. Mentors team members and may act for the claims manager. The role requires extensive field travel, independent judgment, advanced property claims knowledge, negotiation skills, licensing, and at least seven years of related experience.

Investigates and manages moderately complex to complex workers’ compensation claims from coverage assessment through resolution. Responsibilities include determining liability and compensability, evaluating damages, setting reserves, negotiating settlements, coordinating litigation, engaging experts, referring cases for additional review, and participating in mediations, arbitrations, quality reviews, and field investigations. The role also provides technical guidance, mentors team members, and supports caseload management.