The Executive Assistant manages executive calendars, meetings, travel, and maintains organized workflows. This role enhances productivity, ensuring smooth operations and effective coordination across stakeholders.

Manage day-to-day performance and operations of collections vendors, monitor KPIs and SLAs, drive performance improvements, ensure compliance and high-quality borrower experience, and coordinate cross-functional stakeholders while supporting onsite audits and vendor relationship management.

The Compliance Assistant Manager will oversee compliance processes for HELOCs, advise teams on regulatory requirements, and support compliance initiatives within Upstart’s growth plans.