Lead benefits strategy and operations for 20,000+ employees, managing self‑insured plans, compliance (ERISA, HIPAA, COBRA, FMLA, ADA, ACA), leave/PTO programs, vendor/TPA relationships, 401(k) governance, budgets, and a team of four while leveraging AI and automation to scale processes.

Manage employee data and HR/payroll inboxes, support new-hire onboarding from ICIMS to AS400, verify change documents, process payroll paperwork for ADP, assist with HR/payroll reporting, coordinate onboarding orientation (NMO) and IT setup, and participate in cross-training and People Operations projects.

Manage employee data and HR/payroll inboxes; support onboarding from iCIMS to AS400; enter and verify transfers, promotions, salary changes, and terminations; process payroll documents for ADP; produce HR/payroll reports; coordinate new-hire orientation and IT setup; assist on People Operations projects and cross-training.