Top Customer Success & Experience Jobs in Los Angeles, CA

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Senior Sales Performance Analyst will drive strong sales outcomes through data monitoring, compliance assessment, and business intelligence, partnering with cross-functional teams to improve customer experiences.

The Senior Technical Trainer will deliver training on the Samsara platform, customize content for customers, and ensure success through various training methods, including live sessions and recorded materials.

The Engagement Services Manager is responsible for implementing services, managing customer relationships, scoping projects, and ensuring that service deliverables meet business needs during the sales cycle.

The Engagement Services Manager at Samsara drives implementation and integration services, collaborates with sales teams, and builds customer relationships, aiming to meet service quotas and enhance client satisfaction.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.

The Bilingual Customer Support Specialist will assist customers with billing, escalated inquiries, and provide exceptional service across channels. Responsibilities include mentoring team members, managing high-volume workloads, and identifying trends to improve customer experience.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.