Top Customer Success & Experience Jobs in Los Angeles, CA

Lead enterprise customer implementations of Samsara's IoT platform, managing deployments, launch plans, training, and adoption tracking. Serve as primary customer contact, coordinate cross-functional teams, mentor peers, and ensure customers achieve time-to-value and ongoing product usage across fleets and industrial assets.

Manage strategic public-sector customers using the Samsara IoT platform to drive adoption, safety, efficiency, and sustainability. Create joint success plans, run executive business reviews and workshops, recommend workflow changes, mentor CSM and support teams, and coordinate cross-functional stakeholders to remove barriers and deliver business value.

Lead enterprise implementations of Samsara's IoT platform, manage deployments, create launch plans, run trainings, drive product adoption, mentor teams, and coordinate cross-functionally to ensure customer success and time-to-value.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

Lead enterprise implementations of Samsara's IoT platform, managing deployments, launch plans, training, adoption tracking, and account health. Own customer relationships, run demos and trainings, coordinate cross-functionally, mentor teams, and ensure customers achieve business value and successful long-term adoption.

Lead enterprise deployments of Samsara's IoT platform for large customers. Manage implementation roadmaps, track adoption and account health, run trainings, liaise with Sales/Support/Product/Engineering, mentor teammates, and ensure customers realize business value. Juggle multiple engagements, communicate with executives and end users, and drive successful rollouts across fleet and industrial use cases.

Lead enterprise customer implementations of Samsara's IoT platform, manage deployments and adoption, create launch plans and roadmaps, track progress and account health, run training and demos, and coordinate cross-functionally to ensure customer success and value realization.

Manage and grow strategic customer relationships post-implementation, create joint success plans, run executive business reviews and workshops, recommend workflow changes, and coordinate cross-functional teams to ensure customers realize value from Samsara's IoT platform.