Top Customer Success & Experience Jobs in Los Angeles, CA

The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.

The Manager of Technical Account Management will lead a team of TAMs, ensuring exceptional support while driving customer success through data-driven decisions and process optimization.

As a Technical Account Manager, you'll drive customer success by delivering measurable value, managing technical solutions and fostering relationships between customers and internal teams.

Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.

Lead Customer Success Operations to scale systems, processes, and policies. Partner with senior CS leaders, run cross-functional projects, prioritize CS requests, enhance automation with Rev Tech, manage UAT and communications, and lead a high-performing CS Ops team to drive retention, expansion, and efficient post-sales operations.

The Senior Technical Trainer will deliver training to customers on the Samsara platform, produce training materials, and collaborate closely with other teams. They require strong communication and presentation skills, along with experience in training delivery.

Manage Samsara's Enterprise Customer Success team, ensuring customer adoption and satisfaction while defining strategies, coaching staff, and achieving performance goals.

The Enterprise Implementation Consultant in the Public Sector will manage customer relationships, oversee IoT solution deployment, and ensure value realization for enterprise customers, primarily in government contexts, while coordinating with cross-functional teams.

The role involves leading a Customer Success team, defining strategies for customer engagement, and ensuring customer satisfaction through effective management and coaching.

The Sales Quality Program Manager will enhance customer outcomes by implementing data monitoring systems and assessing compliance across sales teams, focusing on quality assurance operations and actionable insights.