Top Customer Success & Experience Jobs in Los Angeles, CA

As an Onboarding Consultant, you manage customer relationships and support restaurant owners during product implementation, driving satisfaction and ensuring they meet activation goals.

Manage and develop the Business Development team at Toast, focusing on hiring, coaching, achieving quotas, and driving revenue. Collaborate with cross-functional teams to ensure alignment and success in new retail verticals.

The Manager II oversees a team of Account Operations Advisors, focuses on individual coaching, manages performance metrics, handles escalated issues, and drives operational improvements.

As an Onboarding Consultant, you will manage customer relationships through the onboarding of Toast's products, focusing on implementation and customer satisfaction in a fast-paced environment, while providing support in both Mandarin and English.

As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.

The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.