Top Customer Success & Experience Jobs in Los Angeles, CA

Assist the sales team by managing customer inquiries, processing orders, and entering sales data into the CRM. Provide post-sales support and communicate with customers regarding order statuses.

Manage customer support contracts, drive customer satisfaction, and build strategic relationships with clients to maximize software value and retention. Responsible for mentoring and optimizing customer experience post-deployment, ensuring customer goals are surpassed.

The Market Development Executive for the U.S. Navy will influence capability development and advocate for Silvus Technologies in Navy modernization efforts. This role requires engaging senior Navy stakeholders and shaping requirements for future defense initiatives.

Remote CSR Administrator responsible for maintaining account orderliness, assigning field agents, updating accounts with client information, escalating issues, and facilitating collateral recovery. Works 100% via computer, supports clients and supervisors, and uses G-Suite/MS Office to manage workflows.

The Director of Business Development for USSOCOM will drive long-term business capture, build relationships with key stakeholders, and influence requirements for large-scale defense contracts.

The Director of Business Development for the US Navy will manage long-term strategic programs, build relationships with key stakeholders, and drive capture processes for various defense contracts.