The Director, Client Relationship Management leads strategic development of the Service Provider Network, optimizing operations and enhancing client experiences through innovation and effective vendor management.

The Director leads the development and execution of a service provider network, focusing on operational excellence and enhancing client relationships. Responsibilities include managing vendor performance, driving initiatives, supervising related teams, and ensuring compliance with standards.

The Director of Client Relationship Management oversees the strategic development of Cox Automotive's Service Provider Network, leading operational execution, vendor management, and customer satisfaction initiatives.