Top Customer Success & Experience Jobs in Los Angeles, CA

The Technical Account Specialist will manage support needs for high-value sellers, working with internal teams and providing customized support. Responsibilities include issue resolution, trend analysis, and collaboration with engineering and product teams.

As Senior Lead of Complaints Management, oversee and enhance complaint resolution processes for Square and Afterpay, ensuring compliance and customer satisfaction. Lead a team to implement strategies, analyze trends, and communicate effectively with stakeholders and regulatory bodies.

Drive growth and retention for strategic retail sellers by providing tailored solutions, managing relationships, and collaborating cross-functionally to enhance client satisfaction.

Manage a portfolio of mid-market sellers, ensuring retention and growth by identifying opportunities for technical solutions and providing exceptional client service.