Top Customer Success & Experience Jobs in Los Angeles, CA

Manage relationships with large food and beverage sellers, grow revenue through cross-selling, provide client service, and collaborate with product teams for technical solutions.

Manage relationships with Square's largest sellers in the Food and Beverage vertical, driving account-based revenue and solving complex business needs through collaboration across teams.

Account Executive role focused on field sales, building relationships, and driving sales in the local market while achieving targets and managing a sales pipeline.

Manage a portfolio of mid-market sellers, ensuring retention and growth by identifying opportunities for technical solutions and providing exceptional client service.

As Senior Lead of Complaints Management, oversee and enhance complaint resolution processes for Square and Afterpay, ensuring compliance and customer satisfaction. Lead a team to implement strategies, analyze trends, and communicate effectively with stakeholders and regulatory bodies.

The Partner Development Lead will create strategies for product partnerships, manage relationships, and drive revenue growth across Block's ecosystems through collaboration and commercialization of products.

As an Inside Sales Account Executive, you'll convert inbound leads into customers, engage in outbound prospecting, and manage the full sales cycle.

Lead a remote team of 8-10 Retention Account Managers to reduce churn and drive renewals. Oversee forecasting, pipeline discipline, negotiation coaching, cross-functional escalation, and playbook improvements while serving as senior escalation for high-impact merchant situations.