Top Customer Success & Experience Jobs in Los Angeles, CA

Manage relationships with Square's largest sellers in the Food and Beverage vertical, driving account-based revenue and solving complex business needs through collaboration across teams.

As Senior Lead of Complaints Management, oversee and enhance complaint resolution processes for Square and Afterpay, ensuring compliance and customer satisfaction. Lead a team to implement strategies, analyze trends, and communicate effectively with stakeholders and regulatory bodies.

As a Senior Technical Writer, create and improve technical documentation for developers, collaborating with stakeholders to enhance content quality while utilizing AI tools for efficiency.

Lead and develop a team to investigate and mitigate fraud risks, collaborating with various departments to improve controls and processes. Drive innovation in risk management through analytical skills and machine learning model enhancement.

The role involves ensuring payroll tax compliance through research, process improvement, and partnering with cross-functional teams, while providing customer support for tax issues.