As an Engagement Manager, you will drive customer partnerships, design professional services engagements, and lead large-scale DevSecOps initiatives. Responsibilities include building trusted relationships, conducting discovery sessions, structuring proposals, and managing account escalations to ensure customer success and satisfaction.

Scope and design outcome-oriented professional services engagements for GitLab customers. Conduct discovery, build proposals and SOWs, partner with account and delivery teams, manage forecasting and commercial terms using Salesforce and Clari, and drive deal closure while aligning staffing and delivery for successful DevSecOps and cloud adoption.