Workplace Experience Manager

ABOUT BASETEN

Baseten powers inference for the world's most dynamic AI companies, like OpenEvidence, Clay, Mirage, Gamma, Sourcegraph, Writer, Abridge, Bland, and Zed. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. With our recent $150M Series D funding, backed by investors including BOND, IVP, Spark Capital, Greylock, and Conviction, we’re scaling our team to meet accelerating customer demand.

RESPONSIBILITIES

• Oversee daily operations of our San Francisco office and remote management of our New York office.

• Maintain a high standard of office experience through cleanliness, comfort, and functionality of all shared spaces.

• Manage relationships with building management, facilities vendors, and service providers (cleaning, IT, maintenance, etc.).

• Own all aspects of office supply management, food and beverage programs, and vendor contracts.

• Lead planning and execution of new office setup or office expansions, including space planning, vendor sourcing, and budget tracking.

• Manage building access, seating plans, and workspace assignments to ensure seamless employee onboarding and office moves.

• Anticipate growth and proactively plan for workspace and equipment needs (e.g., desks, phone booths, A/V setup).
  

• Plan and execute in-office events and celebrations (happy hours, milestone moments, and cultural programs).

• Partner with team leads to coordinate functional team onsites, including logistics, scheduling, and onsite setup.

• Own planning and logistics for company-wide offsites, including vendor management, travel coordination, and onsite experience.

• Partner with leadership and People Ops to design and grow Baseten’s employee recognition and appreciation programs.

• Collaborate cross-functionally to develop initiatives that strengthen connection, engagement, and inclusion across teams.

REQUIREMENTS

• 3–5+ years of experience in workplace experience, office operations, or facilities management.

• Proven success in budget ownership, vendor management, and office setup.

• Experience coordinating logistics for events, travel, or offsites.

• Strong organizational skills with the ability to manage multiple priorities and stakeholders simultaneously

• Excellent written and verbal communication skills

• High attention to detail, with an eye for process improvements and efficiency

• Enthusiastic about fostering an inclusive, welcoming, and engaging workplace culture

BENEFITS

• Competitive compensation, including meaningful equity.

• 100% coverage of medical, dental, and vision insurance for employee and dependents

• Generous PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)

• Paid parental leave

• Company-facilitated 401(k)

• Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.