Workday Systems Manager, HCM

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Workday Systems Manager is a pivotal role that serves as a a key SME on the HR Technology team. This role is essential for connecting HR Centers of Excellence (COEs) with the HR Talent Technology team, acting as a Workday Functional expert and solution architect. The manager is responsible for leading prioritization, gathering requirements, configuring systems, managing change, and achieving strategic HR objectives through technology and data.

They will coordinate cross-functional teams across both short-term and long-term projects to optimize Workday configuration, integrate 3rd party tools, and empower HR teams with the necessary tools and resources for performance and transformation. As a consultant, the Workday Systems Manager will review configurations and business processes to identify gaps and recommend solutions that align with enterprise architecture and evolve appropriately, using business acuity, user experience data, customer feedback, and technical expertise to drive the optimized performance of Workday for a portfolio of HR teams.

ESSENTIAL DUTIES

• Workday Systems Manager will operate as a player/coach, taking on the dual responsibilities of a leader and an individual contributor.

• Initiate and lead conversations with teams, clients and stakeholders to build trust.  Navigate the complexities of cross-border teams / and or diverse teams and engagement

• Be a strategic design thinker using design thinking principals.  Help take RSM to the next level in technology by representing RSM by being a Workday's Design Partner influencing and testing Workday design to early adopters.

• Contributes technical knowledge of Workday and specifically areas of COE partnerships.  Anticipate Stakeholder needs and develop solutions before stakeholder even realizes they are required.

• Successful prioritization of large-scale COE-Workday projects, both within the COE and across COEs, aligned to overall HR strategy. Effective prioritization of work on ad hoc requests, logged defects, needed reports, and security/access tickets.

• Optimized configuration and smooth operation of Workday, within assigned modules. Expert analysis of configuration in comparison to desired functionality, with diagnosed gaps, roadblocks, and inefficiencies.

• Provides clear and detailed documentation of functional requirements, creation of project plans, management of testing plans, organizational change and socialization initiatives.

• Familiarizes themselves with upcoming Workday release functionality and explores ways to utilize new features that will add efficiencies to the COEs they support. 

• Other duties as assigned

EDUCATION/CERTIFICATIONS

• Bachelor’s Degree

TECHNICAL/SOFT SKILLS

• Demonstrates intimate abilities and/or a proven record of success in Workday and PeopleSoft

• Ability to translate functional requirements to technical language and vice versa. Experience facilitating discussions to bring technical and functional groups to consensus and common understanding.

• Ability to think globally about a process impact, but also be able to manage relevant detail

• A need to get things done, a proven drive, ownership, and accountability; organization and project management skills

• Strong “storytelling” skills with ability to demonstrate, influence and negotiate

• Resourcefulness and a knack for navigating challenges independently; the ability to handle conflict and difficult partners, strong prioritization skills, and excellent customer-service orientation

EXPERIENCE

• Extensive experience in one or more HR subject areas (e.g. Performance, Talent, Compensation, Time and Attendance, Core HR, etc.) to provide expertise and context on functional standard methodologies

• Proven experience in Workday system configuration, at least at a Functional Admin level, in order to advise partners on Workday capabilities, limitations, and delivered functionality

• Experience solving configuration and integration issues through root-cause analysis, deep understanding of cross-stream and down-stream impacts, and independent testing

LEADERSHIP SKILLS

• Fostering a collaborative environment where technology and people synergize to achieve more than they could individually, while ensuring inclusivity and valuing all contributions

Building partnerships by acting as a liaison to foster understanding and collaboration between business clients and team members.
•    Strategic thinking and planning to guide the team towards success, with a focus on growth, learning, and integrity.
•    Effective communication to articulate vision and strategies, and to inspire and build trust among team members and stakeholders.
•    Persuasion and influencing to guide the team towards common goals.
•    Decision-making to navigate complex situations and make informed choices.
•    Negotiation to resolve conflicts and reach beneficial agreements

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM’s background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.