Workday Administrator

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Support the review, design, testing, implementation, and maintenance of Workday modules and releases for all Workday functional areas.
• Manage Workday ServiceNow tickets and monitor the Workday support email accounts.
• Provide regular Workday support to the HR and Finance teams through frequent auditing and running custom reports/dashboards. Provide technical support, troubleshooting, and guidance to Workday users.
• Review and approve HR Transactions for accuracy before completion.
• Create and maintain documentation on Business Processes, configuration, and other resources as needed.
• Execute testing activities and recommend solutions, or alternate methods, to meet business requirements.
• Design, build, and maintain custom Workday reports, including advanced, matrix, and composite reports.
• Create dashboards and visualizations to present complex data in a user-friendly format.
• Leverage Workday Prism Analytics to aggregate, transform, and analyze data from multiple sources.
• Research and participate in Workday Community to resolve issues and implement solutions.
• Develop custom reports to support business needs, maintain data integrity, support regulatory reporting, and enable decision-making based on requirements from the HR and Finance teams.
• Maintain and configure security across Workday tenants based on direction from the HR and Finance teams.
• Maintain applicable SharePoint sites and Power Automate flows.
• Performs other related duties as assigned

Required Skills/Abilities:

• High School Diploma or equivalent
• 1-2 years' experience with Workday in an administration role
• Experience with ticketing systems (i.e., ServiceNow)
• Experience with Microsoft O365 including SharePoint and Power Automate
• Excellent interpersonal skills and strong customer service orientation
• Strong analytical and problem-solving skills
• Attention to detail

Preferred Skills/Abilities:

• Bachelor's degree in a relevant discipline

Physical Requirements:

• Must be able to remain in a stationary position (e.g., sitting or standing) for extended periods of time, typically in a cubicle environment (constant noise, fluorescent overhead lighting)
• Frequent use of a computer, dual monitors, keyboard, mouse, and other standard office equipment such as a telephone, copier, and printer.
• Must be able to communicate effectively, including exchanging information in person, in writing, by telephone, email or video conferencing.
• Visual and auditory acuity required to perform job duties effectively, including reading, writing, and interpreting information on screens or in print.
• Hand dexterity, fine motor skills needed to operate a keyboard and mouse efficiently
• Reach with hands and arms occasionally

For Hybrid Roles:

• Must be able to commute to an office setting as required, which may include walking short distances and navigating an office environment.
• Occasionally moves about the office to access files, office machinery, and meet with others.

Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at [email protected]