[WEBTOON] HR Operations Associate (U.S.)

Key Responsibilities: Payroll Administration

• Assist in accurate payroll processing for U.S. and international employees.
• Review employee timecards, PTO, and other payroll inputs to ensure accuracy and policy compliance.
• Support retroactive pay adjustments and manage responses to state tax notices.
• Maintain payroll records and data integrity within ADP and other systems.
• Partner with internal stakeholders and address employee payroll-related questions.

Key Responsibilities: Benefits Administration

• Enroll new hires and eligible employees in health and fringe benefit programs within established timelines.
• Regularly audit and maintain benefits data in ADP.
• Act as a primary point of contact for benefit-related questions from employees and managers.
• Coordinate with external vendors for enrollments, updates, and issue resolution.

Key Responsibilities: Fringe Benefits Coordination

• Manage fringe benefit submissions and reimbursement workflows.
• Facilitate communication between employees, managers, and internal approvers.
• Ensure timely and accurate reimbursement payments.

Key Responsibilities: Health Insurance & Invoicing

• Reconcile health insurance claims and manage invoice submissions.
• Process payments for HR-related vendors, ensuring proper coding and allocation.
• Perform monthly reconciliations for insurance expenses across multiple business entities.

Key Responsibilities: New Hire Orientation & Onboarding

• Conduct weekly new hire orientations and ensure completeness of ADP profiles.
• Present overviews of benefit offerings and onboarding tools.
• Serve as the primary point of contact for benefits-related onboarding questions.

Key Responsibilities: HR Operations & Administration

• Maintain and update HR workflows and procedures for operational efficiency.
• Conduct data analysis related to payroll, benefits, and HR operations to support reporting, audits, and decision-making.
• Partner with cross-functional teams (HR, Finance, IT) on process improvement initiatives.
• Support internal audits and ongoing compliance efforts.
• Assist with ad hoc HR projects as needed.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3+ years of experience in HR operations, payroll, or benefits administration.
• Experience working with HRIS and payroll systems (ADP strongly preferred).
• Familiarity with U.S. payroll and benefit practices; international exposure is a plus.
• Strong data analysis skills, including proficiency in Excel or Google Sheets for reconciliation, reporting, and trend identification.
• Exceptional attention to detail and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Fluency in Korean is strongly preferred.