[WEBTOON] Account Manager

Key Responsibilities: Client Relationship & Campaign Success

• Serve as the primary post-sale point of contact for top-tier brand partners and their agencies, managing communication and client expectations throughout the campaign lifecycle.
• Proactively monitor, optimize, and report on campaign performance, leveraging data and analytics to ensure client KPIs and internal benchmarks are met or exceeded.
• Gather key learnings and provide thoughtful recommendations to clients for future campaigns and program expansion.
• Draft necessary post-sale documentation, including Rules and Regulations, Influencer Agreements, and Insertion Orders (with Legal support).
• Work collaboratively with the wider US Ad Sales team on pre-sale initiatives, including participating in brainstorming sessions that align strategic ideas with client goals.

Key Responsibilities: Campaign Execution & Ad Operations

• Support the tactical setup and management of campaigns, including ad trafficking for Display, Video, and Native Ad campaigns using our ad servers.
• Facilitate essential troubleshooting of ad tags and discrepancies between support teams and partners to ensure campaigns launch and run smoothly.
• Review all branded and advertising content (copy, influencer posts) to ensure quality, compliance with brand guidelines, and grammatical excellence.
• Manage the content posting process and maintenance of brand profiles related to live campaigns.
• Work cross-functionally to ensure all campaign commitments are delivered efficiently and effectively.

Key Responsibilities: Operational Support & Analysis

• Leverage first-party data to analyze results and assist the broader organization with operational reporting and forecasting in collaboration with Business Operations and Finance.
• Support the Sales Lead with data and analytics needed to manage team Sales reports.
• Identify opportunities to streamline systems, operational efficiency, and workflows, providing valuable input on process changes and new tooling.
• Stay up-to-date on digital advertising and branded entertainment trends to inform execution strategies.

Minimum Qualifications

• 5–8 years of demonstrated success in a sales, account management, or business development role, preferably selling digital media, programmatic, or advertising solutions.
• A solid understanding of the advertising campaign lifecycle from proposal and creative development through to technical operation, optimization, and reporting.
• Demonstrated ability to meet or exceed client success metrics and contribute to renewal business.
• Experience with branded content, native advertising products, and working directly with brands or agencies.
• Comfortable working with data and analytics to track success and make informed optimization decisions.
• Proficiency with Microsoft Excel and PowerPoint (or Google equivalents) for reporting, analysis, and proposal building.
• Exceptional communication, project management, and a strong client-first attitude.
• Bachelor's degree in Advertising, Marketing, Business Administration, or equivalent experience.
• Location Requirement: Must be a resident and legally authorized to work in Los Angeles, CA.

What we offer

• Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
• Health benefits, including vision and dental!
• Generous PTO and Parental Leave Top-up
• 401K Contributions 
• Commuter Benefits 
• Global WEBTOON and LINE FRIENDS discount program
• Winter break shutdown and a whole lot more!