Website Strategy & Experience Lead

Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option.

Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most.

We’re hiring a Website Strategy & Experience Lead to own and evolve Dave’s website as a critical growth channel.

This role sits within the User Acquisition team and is responsible for shaping how our website attracts, educates, and converts potential members. You will define the strategy for how our site supports discovery, builds trust, and moves users from web to app.

You’ll work closely with product, engineering, brand, and analytics partners to build a scalable web platform that supports experimentation, improves conversion, and strengthens Dave’s presence across search and emerging AI discovery surfaces.

• Define and evolve the long-term strategy for Dave’s website as an acquisition and discovery platform, connecting SEO, content, UX, and experimentation into a unified roadmap.

• Analyze website performance, user journeys, and conversion funnels to identify opportunities that improve acquisition efficiency and web-to-app conversion.

• Partner with engineering and product to develop a flexible website architecture in Contentful that supports scalable landing pages, experimentation, and rapid iteration.

• Lead search and discovery strategy across technical SEO, site architecture, and content frameworks, helping Dave appear in traditional search as well as emerging AI and generative discovery experiences.

• Build and manage an experimentation roadmap using tools like Ninetailed, translating test results into scalable improvements across the website.

• Collaborate with brand and content teams to develop educational and product-focused content that strengthens trust and positions Dave as a credible financial resource.

• Ensure website experiences meet accessibility and regulatory standards, including ADA and CCPA requirements.

Your work will shape one of the first experiences millions of people have with Dave. A well-designed and discoverable website helps people understand their financial options and confidently take the next step toward becoming a member.

Experience & Technical Foundation

• 8+ years of experience in website strategy, growth marketing, or digital experience management.

• Proven track record owning a high-traffic website that directly contributes to user acquisition and CAC efficiency.

• Deep understanding of SEO, conversion rate optimization, and modern discovery channels, including AI and generative search.

• Experience partnering with product and engineering teams to build scalable web infrastructure and experimentation frameworks.

• Strong analytical skills and experience using tools like Google Analytics to evaluate performance and guide decisions.

• Experience working with modern CMS platforms such as Contentful and experimentation tools like Ninetailed.

• Strong cross-functional collaboration skills across marketing, product, engineering, design, and legal partners.

Bonus

• Experience in fintech or another regulated industry.

• Familiarity with App Store Optimization (ASO) and app store landing page strategy.

You take responsibility for outcomes, not just deliverables. You understand how website strategy connects to acquisition efficiency, member trust, and long-term growth. When evaluating opportunities, you balance short-term improvements with systems that will hold up over time.

You’re comfortable working across teams and connecting the dots between content, engineering, design, and marketing. Feedback and new data sharpen your thinking, and when priorities evolve, you adjust direction without losing momentum.

This role offers meaningful ownership of a high-impact surface area of the business. Not everything will be fully defined at the start, and part of the opportunity is shaping how the website evolves as a growth engine.

Decisions are data-informed, collaboration is essential, and experimentation is encouraged.

• Help expand access to fair financial tools for millions of people.

• Own a high-visibility platform that directly impacts member growth.

• Work with a collaborative, data-driven team across product, engineering, and marketing.

• Build systems and experiences that scale as Dave launches new financial products.

Ready to build for the underdog?

Reports to: Director, User Acquisition

Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.

Why you’ll love working here: 

At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii. 

A few of our benefits & perks:

💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals

💻 Flexible hours and virtual-first work culture with a home office stipend

🏥 Premium Medical, Dental, and Vision Insurance plans

👶 Generous paid parental and caregiver leave

💰 401(k) savings plan with matching contributions

📈 Financial advisor and financial wellness support

🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break

🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team

Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.

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