Design Engineer, Web

About Hightouch

Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.

We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further,  allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization.

Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. 

What else? We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About the Role

We are looking for a talented web engineer who is passionate about crafting exceptional experiences, working closely with our marketing team to innovate our public-facing presence.

As Hightouch continues to expand, you will play a pivotal role in shaping how we position and promote our new product offerings, including cutting edge advancements in marketing AI and ML.

What you’ll do

In this role, you’ll partner closely with the marketing team to build, iterate, and maintain our public facing website (hightouch.com). Key responsibilities include:

• Lead the design and implementation of marketing website projects such as new feature pages, blog revamps, and more
• Integrate CMS-powered interfaces (we use Sanity) that allow marketers to update content independently
• Build and maintain our design system to ensure we can continue to build with high velocity and high standards for UX
• Develop engaging animations that enhance product storytelling using technologies such as Lottie and Framer
• Exercise strong design judgment and attention to detail to ensure that every aspect of our site reinforces our brand identity

Who we’re looking for

• 2+ years of experience in software/web engineering, with strong proficiency in React, CSS, and Next.js
• Demonstrated ability to build production-ready web applications in a fast-paced environment
• Excellent design taste and a keen eye for detail
• Proven experience with code-based animations (e.g., using Framer or Lottie) or experience collaborating with contractors on creative implementations
• Ability to work autonomously while collaborating effectively with marketing, design, and data teams
• Deep understanding of SEO principles and best practices—especially around performance, accessibility, and search optimization.

Compensation

Hightouch offers a salary range of $140,000 - $200,000 USD per year for this position. Your compensation will be determined based on our assessment of your interview performance and will be discussed with you by your hiring manager when you receive an offer.

Salary is just one component of Hightouch’s total compensation package for employees. We also offer a generous equity package for all of our full-time employees, as we believe being an owner of Hightouch is incredibly important.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: cross-functional collaboration, a strong sense of design and user experience, and experience building production frontend components.

• Intro Call [15-30m]: Introductory call with either a member of our recruiting team or the hiring manager to get to know each other and see if the role could be a good mutual fit.
• Past Project Exercise [45m]: Walk through previous projects (personal or professional) with your interviewer while highlighting big wins, challenges, and key decisions.
• Technical Interview [90m]: Work with the interviewer to design, architect, and implement a complex frontend component.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.

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