Make high-volume outbound cold calls to qualify leads, communicate product value, handle objections, schedule appointments, update CRM records, follow scripts, meet call and lead-generation KPIs, and collaborate with sales to improve outreach.
This is a remote position.
Job Overview
We are looking for a motivated and confident Cold Calling Virtual Assistant to join our team. The ideal candidate will be responsible for making outbound calls to prospective clients, qualifying leads, building rapport, and scheduling appointments for the sales team. This role requires excellent communication skills, resilience, and the ability to handle objections professionally while meeting daily performance targets.
Key Responsibilities:
- Make a high volume of outbound cold calls to prospective clients.
- Introduce the company's products or services and effectively communicate their value.
- Qualify leads based on established criteria.
- Schedule appointments or transfer qualified leads to the sales team.
- Handle objections professionally and maintain a positive customer experience.
- Follow approved call scripts while adapting naturally to conversations.
- Record accurate call notes and update customer information in the CRM.
- Conduct follow-up calls when necessary.
- Meet daily, weekly, and monthly call and lead generation goals.
- Collaborate with the sales team to improve outreach strategies.
Requirements
- Previous experience in cold calling, telemarketing, appointment setting, lead generation, or sales is preferred.
- Excellent verbal and written English communication skills.
- Strong persuasion, negotiation, and objection-handling skills.
- Comfortable making 100–300+ outbound calls per day.
- Experience using CRM systems such as HubSpot, Salesforce, Zoho CRM, GoHighLevel, or similar.
- Familiarity with dialer such as Air call, RingCentral, Five9, ReadyMode, or similar is an advantage.
- Self-motivated, organized, and results-oriented.
- Ability to work independently in a remote environment.
- Reliable internet connection, noise-free workspace, and quality headset.
Preferred Skills:
- Experience in B2B or B2C outbound sales campaigns.
- Strong active listening and relationship-building skills.
- Ability to identify customer needs and present suitable solutions.
- Goal-driven mindset with a track record of meeting or exceeding KPIs.
Key Performance Indicators (KPIs):
- Daily outbound calls completed.
- Qualified leads generated.
- Appointments booked.
- Conversion rate.
- CRM data accuracy.
- Attendance and productivity metrics.
Reminders:
- Attaching your resume is optional but highly recommended to ensure the information in your application form is accurate.
- A Loom video is required, as clients may request it during the selection process.
- Please complete the Skill Set section thoroughly. This is crucial for our internal system automation and helps ensure your application is processed efficiently.
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What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
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- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
