VP/SVP of Revenue Cycle

• Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation​
• Analytics: deliver analytic applications & services that generate insight on how to measurably improve​
• Expertise: provide clinical, financial & operational experts who enable & accelerate improvement​
• Engagement: attract, develop and retain world-class team members by being a best place to work​

Role: VP/SVP of Revenue Cycle

Department: Healthcare Financial Solutions

Location: Remote + Travel

Travel: 20-30%

*This position is currently not eligible for immigration sponsorship*

Position Summary:

Health Catalyst is seeking a strategic and experienced leader to own and drive the product strategy, delivery and overall P&L accountability for our critical revenue cycle solutions portfolio.

Reporting to the Chief Product Officer, you will be responsible for deeply understanding the market, defining a clear product vision and driving the overall growth and success of the business. You will be a key subject matter expert and evangelist for our product offerings, ensuring they are strategically aligned and effectively brought to market.

What you'll own in this role:

• Market Mastery & Vision:
  • Develop and maintain a deep, nuanced understanding of the market landscape, including customer needs, industry trends, and the competitive environment.
  • Define and articulate a compelling, long-term vision and strategy for the product line that establishes a differentiated market position with critical milestones along the way as part of our wider product portfolio.
  • Be the primary evangelist for this vision, both internally to guide teams and externally to lead customers and prospects.
• Go-to-Market (GTM) Leadership:
  • Own the end-to-end GTM strategy, including market segmentation, pricing, packaging, promotion, and channel strategy in partnership with other teams as appropriate.
  • Define and own the product line's market positioning, clearly articulating our competitive differentiation, value, and ideal customer profile.
  • Partner closely with Growth/Sales, Marketing, and Customer Success to ensure flawless execution of the GTM plan.
  • Personally engage with key customers and prospects to build relationships, validate strategy, close strategic deals, and ensure client success and retention.
• Business Ownership:
  • Own accountability for the P&L and overall business performance of the product line, including bookings targets, revenue, and margin performance.
  • Define and track key business and product metrics (KPIs) to measure success and drive accountability.
  • Present strategy, plans, and business performance to the executive leadership team and the board.
• Cross-Functional Leadership:
  • Lead, hold accountable and inspire a dedicated, cross-functional team of product managers, engineers, SMEs, and others, including sales, marketing, and services.
  • Foster a culture of customer-centricity, innovation, and accountability within the product line organization.
  • Ensure tight alignment and clear communication across all functions to drive toward the common vision.

Key Performance Indicators (KPIs)

• Market Leadership: Market Share, Share of Voice, Customer NPS/Satisfaction.
• Business Growth and Retention: Annual Recurring Revenue (ARR), Bookings, Gross Margin.
• Product Success: Product Adoption & Usage, Outcomes Delivered, Customer Retention (Gross & Net).
• Team Health: Employee Engagement & Retention within the Product Line.

Who you are:

• Bachelor's degree in Business, Finance, Healthcare Administration, Health Informatics, Computer Science, or a related field, or equivalent practical experience.
• 10+ years of experience in product management or product strategy, preferably within the software (SaaS) or technology industry.
• Significant experience working within or building solutions for the healthcare industry.
• Demonstrable understanding of healthcare financial concepts, such as revenue cycle management, value-based care principles, bundled payment models, cost accounting (activity-based costing preferred), and general hospital/provider finance.
• Proven ability to build and manage to budgets, build forecasts and manage a P&L
• Proven customer engagement and ability to excel at high level customer relationships to build trust
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
• Strong analytical and strategic thinking capabilities.
• Experience working in agile development environments.

Preferred Qualifications:

• Master's degree (MBA, MHA, MS in Finance, etc.).
• Direct product management experience specifically with healthcare financial software related to bundled payments, value-based care administration, or activity-based costing.
• Demonstrated experience applying formal positioning methodologies to define and differentiate products.
• Experience working directly with healthcare providers or payers on financial initiatives.
• Technical aptitude or background, with an understanding of data analytics, data warehousing, or cloud technologies in a healthcare context.
• Experience at Health Catalyst or a similar healthcare data and analytics company.

What We Offer:

• Opportunity to shape strategy for critical solutions at the intersection of healthcare and finance.
• A collaborative environment focused on improving healthcare outcomes.
• Work with talented teams dedicated to innovation.

Information Security and Compliance Responsibilities:

• Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security.
• Adhere to and comply with the organizations Acceptable Use Policy.
• Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers.

The above statements describe the general nature and level of work being performed in this job function.  They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst.

Studies show that candidates from underrepresented groups are less likely to apply for roles if they don’t have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don’t meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit.

At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.