VP, Sales Operations

Here at Malwarebytes, we believe that when you’re free from threats, you’re free to thrive. It all started in 2008 with one person who needed help with a malware infection, and a community coming together to find solutions. In that moment in time a product was born for all people, with a mission to rid the world of malware. Our product has since grown and evolved, from removing malware, to protecting devices, to ever-changing prevention.

About ThreatDown

ThreatDown, the corporate business unit of Malwarebytes, is redefining cybersecurity for growing businesses with solutions that stop ransomware, malware, phishing, and AI-powered attacks. Our platform is trusted, intuitive, and built for lean IT teams that need speed without complexity. At ThreatDown, you’ll join a team driven by innovation, resilience, and a passion for empowering businesses to thrive securely. If you're ready to make a real impact in cybersecurity, we’d love to meet you.

ThreatDown is looking for..

A transformative sales operations leader that owns the systems, data, and processes that drive ThreatDown's revenue engine while leading a multi-quarter transformation to clean up fragmented data and reporting, automate manual workflows, and implement analytics for GTM decisions and growth. Reports to the GM. Cross-functional partner to Sales, Marketing, Product, Finance, and CS leadership. This is a 100% remote opportunity.

Compensation Range: $220 - 280K OTE (Depending on location & experience)

What You Will Do:

Primary Mandate 

• Data & process optimization: Strengthen Salesforce data integrity and pipeline hygiene, refine account/territory records, and standardize process and reporting definitions to establish a clear single source of truth backed by lightweight governance.  

• Reporting modernization: Consolidate and standardize GTM dashboards into a streamlined, trusted reporting layer with consistent metric definitions aligned across GTM and Finance. 

• Automation: Identify high-volume manual workflows (lead routing, quoting/approvals, comp calc, forecasting inputs, data entry) and automate them. Target measurable reduction in manual hours. 

• Sales analytics for growth: Stand up a sales analytics capability that converts GTM data into decisions on where to invest, scale, and reallocate to drive predictable growth. 

Core Responsibilities  

• Sales ops: Pipeline management, forecasting cadence, deal desk, quota/territory design and administration. 

• Marketing ops: Funnel instrumentation, lead lifecycle, MQL→SQL handoff, attribution, martech stack ownership. 

• Compensation: Plan design partnership with Finance, comp administration, dispute resolution, incentive modeling. 

• Territories: Carving, capacity planning, account assignment logic and equity. 

• Reporting & analytics: Board/investor metrics, GTM KPIs, win/loss and cohort analysis, ad hoc decision support. 

• Systems ownership: Salesforce + integrated GTM stack roadmap, admin, and vendor management. 

Skills You'll Need to Have:

• 8+ years in Sales/Revenue Operations; 3+ leading the function at a B2B SaaS company ($100M+ or high-growth scaling).  

• Proven track record running a RevOps transformation — data remediation, reporting standardization, or workflow automation at scale.  

• Deep Salesforce expertise; hands-on familiarity with automation tooling (native flows, CPQ, and platforms like SalesLoft, Spiff (compensation), PowerBI. Partner portals, and ZoomInfo) 

• Demonstrated experience reorganizing a team through a process change without losing operational continuity.  

• Strong financial fluency — comp modeling, forecasting, unit economics.  

• Cybersecurity / technical product context a plus. 

Perks & Benefit:

• Comprehensive medical, dental, and vision insurance coverage 

• Employee Referral Bonus Program   

• Wellness programs    

• 401k and employer matching for (US Employees) 

• Comprehensive Time Off policy 

• An opportunity to do something great for yourself and the world! 

(Benefits and Perks subject to change by country/region) 

Legal Language: 

(US Employees Only)

Applicants have rights under the Federal Employment Laws: 

• Employee Polygraph Protection Act   

• Know Your Rights: Discrimination is Illegal   

• Family and Medical Leave Act (FMLA) 

This is to affirm our policy of providing equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws and regulations. 

Our company will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. We will ensure that all our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible.