ABOUT QUINCE
Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.
Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:
Customer First: We prioritize customer satisfaction in every decision.
High Quality: True quality means premium materials and rigorous production standards you can feel good about.
Essential Design: We focus on timeless, functional essentials instead of chasing trends.
Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.
Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.
OUR TEAM AND SUCCESS
At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence.
If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.
THE ROLE
Vice President of Quality, Footwear & Accessories
We are seeking a Vice President of Quality, Footwear & Accessories to architect and lead our global quality strategy across footwear & accessories. This leader will drive product excellence from supplier floor to customer doorstep, ensuring every product we sell meets or exceeds the standards our customers expect.
This is a transformative role for a hands-on executive who can scale systems, uplift supplier performance, and build a world-class quality team for a fast-growing, customer-obsessed business.
Responsibilities
Strategy & Leadership
- Define the global vision, policies, and roadmap for Product Integrity & Quality across categories.
- Build and lead a high-performing global team of quality, compliance, and technical design experts.
- Serve as the primary voice of quality to executive leadership and cross-functional partners.
Supplier Management & Execution
- Oversee global supplier onboarding, audits, compliance programs, and continuous improvement plans.
- Implement inspection frameworks, product testing protocols, and risk mitigation strategies across 200+ suppliers.
Quality Systems & Reporting
- Design scalable processes to monitor defect rates, inspection outcomes, customer complaints, and returns.
- Drive adoption of PLM, ERP, or quality management systems to enhance transparency and accountability.
Product & Consumer Trust
- Partner with Merchandising, and Sourcing to embed quality by design.
- Lead investigations and corrective actions on quality incidents, recalls, or high return products.
Regulatory & Ethical Compliance
- Ensure full compliance with relevant safety, labeling, and product standards (CPSIA, Prop 65, REACH, ASTM, etc.).
- Champion ethical sourcing, sustainability, and social compliance initiatives.
Qualifications
Required:
- 15+ years of progressive leadership experience in Product Integrity, Quality Assurance, — with strong exposure to Footwear and/ or Accessories.
- Proven success leading quality operations with offshore supplier bases.
- Expertise in global regulatory standards, product testing protocols, and consumer safety compliance.
- Strong builder of teams, systems, and processes — comfortable operating in high-growth, entrepreneurial environments.
- Exceptional leadership presence — able to drive alignment across internal stakeholders and external partners.
- A strategic, pragmatic thinker with a "customer first" mentality and bias for action.
- Bachelor’s degree required; advanced degree in Engineering, Supply Chain, or a related field a plus.
All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.
WHY QUINCE?
Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.
EQUAL OPPORTUNITY & HIRING INTEGRITY
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.
Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
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