VP of Product

About Us

At Solera Health, we're on a mission to change lives by guiding people seamlessly to better health solutions. We empower payers and employers with tools to manage providers and outcomes across chronic conditions. Our innovative platform curates a marketplace of digital and community-based solutions, strategically matching individuals to their best-fit care while driving successful health outcomes.

About the Position
We’re looking for a strategic leader to drive both Product Operations and Product Management initiatives, ensuring alignment with the organization’s goals and strategic direction. In this role, you will lead the work necessary to develop systems, processes, and strategies that enable the organization to consistently scale performance and deliver exceptional customer experiences. Your contributions will be critical in shaping the strategic product roadmap and ensuring its successful execution, fostering an environment rooted in ownership and continuous improvement.

As the VP of Product, you will play a pivotal role in advancing both the operational and strategic aspects of the Product and Technology organization. You will focus on optimizing processes, improving cross-functional collaboration, and leveraging data to guide product decisions. While you may not manage a team directly, you will work collaboratively with product managers, engineering teams, and other stakeholders to drive results, ensure alignment with organizational goals, and champion a culture of excellence and customer-centricity.

What You’ll Do

Product Operations Leadership

• Develop and implement product operations strategies that align with organizational goals and drive operational excellence.
• Establish tools, frameworks, and processes for improved cross-functional collaboration, communication, and workflow management.
• Identify and address challenges in communication and alignment across product, engineering, and key stakeholders to ensure clarity and focus.
• Monitor and report on key operational metrics, identifying areas for improvement and designing initiatives to address gaps.
• Define and promote best practices for goal-setting frameworks such as OKRs (Objectives and Key Results) or KPIs (Key Product Indicators), helping teams align their objectives with measurable outcomes.
• Support process improvements by evaluating and recommending tools that enhance operational efficiency and product outcomes.

Product Management Leadership

• Collaborate with product managers and cross functional teams to develop, prioritize, and execute the strategic product roadmaps.
• Use customer insights, market data, and feedback to inform and refine product strategies.
• Advocate for customer-focused product development, ensuring robust feedback loops and data-driven prioritization in product decisions.
• Proactively address operational risks that could impact product delivery timelines, quality, or customer satisfaction.
• Serve as a strategic partner to product managers, offering guidance and expertise to improve product success and impact.

Collaboration & Leadership

• Act as a trusted advisor and thought leader across product and technology teams, guiding key initiatives and facilitating alignment.
• Partner with cross-functional stakeholders to ensure processes and strategies effectively support the organization’s goals.
• Foster a culture of continuous improvement, learning, and innovation by leading by example and driving customer-centric solutions.

What You’ll Need

• Bachelor’s degree required; MBA strongly preferred.
• 10+ years of experience in product management, product operations, or consulting, with proven leadership in driving impactful work.
• 8+ years of experience in the healthcare industry, preferably within a technology organization, with a strong preference for digital health delivery experience.
• Exceptional success in designing and implementing SaaS-based or SaaS like solutions and operationally robust analytics platforms focused on engaging patients/consumers. 
• Demonstrated ability to improve operational efficiency and scale processes without direct authority over a team.
• Expertise in managing cross-functional initiatives, improving workflows, and implementing tools to drive better collaboration.
• Strong understanding of product development lifecycles and the ability to bridge the gap between strategy and execution.
• Analytical mindset with the ability to use data to inform decisions and prioritize initiatives effectively.
• Excellent communication and collaboration skills, capable of influencing stakeholders and driving alignment across teams.
• Experience with process improvement, operational frameworks, and tools to optimize product outcomes.
• Customer-first mindset with a focus on delivering value through impactful product strategies and execution.

Travel

• This is a remote position and must be located within the United States.
• Occasional domestic travel required (up to 5 -10%) for business needs.

What We Offer

• Competitive salary.
• Flexible, remote-first work culture.
• Generous PTO and 13 paid company holidays.
• Paid parental and pregnancy leave, plus adoption assistance.
• Comprehensive medical, dental, and vision coverage.
• 401(k) with company match.
• Perks like a free Fitbit, Sworkit and more!

Disclaimer: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

Solera Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solera Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.