VP, Finance Platform Support Manager

Job Description:

Role Summary/Purpose:

This critical finance role supports the Platform Finance teams primarily focusing on the OnePay portfolio while also providing oversight for additional clients. Collaborating closely with Portfolio Finance Managers, this position will deliver exceptional service to both clients and internal stakeholders. This position will coordinate and work with multiple teams (Client teams, Forecasting, Platform FP&A, Platform Support, Sales, Marketing, Credit etc.) and provide leadership managing a team.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Partner with finance managers on client-related deliverables & strategic initiatives: client communications, financial projections, contractual reporting, operating reviews, invoices & payments, ad hoc

• Lead and support development of drivers for short & long-range forecasts, operational performance functions, and quarterly special forecasts to internal and client stakeholders

• Ownership of internal vs external forecast comparisons, ensuring forecasts reflect business realities and contractual obligations

• Drive and maintain all contractual cost allocation details to ensure accurate and consistent financial cost tracking across departments and channels, including cost allocation methodologies tied to KPI’s

• Create and maintain complex financial models for gainshare, forecasting, marketing, accrual, RSA, planning purposes and support quarter/year-end financial processes

• Create and maintain analytics supporting accuracy of financial forecasts

• Lead a team of direct reports and provide oversight across multiple clients

• Provide financial expertise and guidance in evaluating new products, projects, and investments for both internal and external client teams, including direct client engagement as necessary

• Recommend unique improvements & standardization across platforms for complex financial processes to enhance efficiency, and support new initiatives

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s degree in Finance or Accounting or related business field or in lieu of degree, 12 years equivalent experience

• Minimum 8 years of experience in FP&A (Financial Planning & Analysis)

• Proficient use of financial systems and analysis tools including Microsoft Office (e.g., Excel, Word, PowerPoint) and Oracle Hyperion

Desired Characteristics:

• Master’s degree, Certified Public Accountant (CPA) or equivalent certification

• Experience handling external vendor or client requests

• Demonstrate oral and written communication skills and ability to work cross functionally

• Demonstrate ability to manage multiple priorities and tight deadlines

• Financial services industry experience

• Ability to analyze complex issues, develop appropriate action plans and deliver results timely

• Ability to lead projects and assignments

• Demonstrate experience analyzing business data with the ability to distill large amounts of information down to the critical areas of focus

• Ability to create and deliver business presentations and communicate effectively

• Strong analytical, problem solving skills, and attention to detail

Grade/Level: 12

The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: