VMO Oversight Partner

GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.

GEHA has one mission: To empower federal workers to be healthy and well.

Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization. 

Job Duties:

Supplier/Vendor Management:

• Support Business Unit (BU) in their efforts for managing supplier relationships in alignment with organizational goals.
• Ensure supplier complies with healthcare regulations, organizational standards, and contractual obligations.
• Conduct and / or participate in account reviews with supplier to ensure business relationships are fostered and maintained

Performance Monitoring and Improvement:

• Work with BU to conduct and analyze regular performance reviews to ensure performance guarantees are met and identify areas for improvement.
• Work with BUs to implement corrective actions and continuous improvement initiatives to enhance supplier performance.
• Ensure missed performance resolution strategies are identified and any liquidated damages are correctly calculated and received.

Risk Management:

• Identify and mitigate risks associated with supplier engagements.
• Adhere to risk management policies and procedures specific to the healthcare industry.
• Addresses reported risk events/potential risk areas and facilitate root cause analysis and resolution while ensuring proper documentation is maintained.
• Facilitate and oversee cross functional discussions

Contract Management:

• Support BUs for monitoring contract terms.
• Support contract renewals, amendments, and terminations.

Stakeholder Engagement:

• Collaborate with internal stakeholders, including clinical, administrative, and operational teams, to understand business needs and objectives.
• Facilitate communication and collaboration between supplier and internal teams.
• Act as the primary escalation point of contact for supplier-related issues.

Requirements:

• Bachelor’s degree in business administration, Healthcare Administration, Supply Chain Management, or a related field; Master's degree preferred.
• 3-5 years of experience in supplier management, procurement, or a related area, preferably within the healthcare industry.
• Proven track record of managing supplier relationships in a healthcare setting.
• Strong negotiation, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in contract management and risk assessment.
• Knowledge of healthcare regulations and industry standards.

Desired Skills and Competencies:

• Strong Analytical Skills
• Strategic thinking and ability to drive organizational change.
• Familiarity with procurement software and supplier management systems.

Work-at-home requirements

• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan:  company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution   
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program

While this is a remote opportunity, at this time GEHA does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine.

Please note that the salary information is a general guideline only.  GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization.

GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.