Video Producer, Customer Education

Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.

In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.

As the first Video Producer on the customer education team, you’ll be shaping the look, feel, and voice of how millions learn Notion. You’ll be the creative engine behind our educational brand, turning complex ideas into cinematic, binge‑worthy learning that actually changes how people work. You’ll own the end‑to‑end educational video craft — camera, screen, motion, sound, story — and the systems that keep quality high and content fresh. If you’re equal parts educator and filmmaker and want to set the gold standard for product education in tech, this role is for you.

• Produce educational videos end to end: plan, capture (live-action and screen), edit, and publish across Academy and the Help Center

• Define and uphold visual standards, templates, and repeatable formats that scale quality and velocity

• Build and run production systems: capture setups and teleprompter, post (color, audio, motion), thumbnails, metadata, and file/archive hygiene

• Own the video catalog and maintenance: taxonomy, versioning, accessibility and localization readiness, and ongoing refreshes

• Collaborate with SMEs and partners across Education, Help Center, Product, Creative, and Localization to translate complex technical concepts into visual explanations with bar-raising quality

• Measure performance and iterate using engagement and quality metrics, including A/B tests on formats and thumbnails

• 6+ years of video production experience, with proven creative leadership skills and experience managing multiple projects simultaneously from concept to completion.

• SaaS or tech industry expertise with experience creating both live action and animated product demos. Comfort working with product UI, as well as creating your own animatics or concepts from scratch.

• End-to-end video production knowledge from pre-production through post-production and delivery.

• Proficiency in Adobe Creative Suite (High proficiency in Premiere Pro & After Effects are a must).

• Comfort operating cameras (Canon C300mkiii or similar), audio, lighting and grip equipment

• Working with cloud-based storage systems such as LucidLink, to keep files organized and accessible by the team

• Understanding of video optimization for different channels (YouTube, social, web, email)

• Demonstrated experience creating accessible, localization-ready video content (captions, style-safe overlays, timing for subtitles)

• Clear written communication and the ability to write tight, instructional scripts

• Experience creating thumbnails for socials or product stills

• Experience with LMS and knowledge systems (e.g., Skilljar, Help Center tooling, YouTube)

• Familiarity with SaaS product education

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated base salary range for this role is $160,000 - $180,000.

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