Vice President, Technology Change Manager

Our Company

Oaktree is a leader among global investment managers specializing in alternative investments, with about $200 billion in assets under management. The firm emphasizes an opportunistic, value-oriented and risk-controlled approach to investments in credit, private equity, real assets and listed equities.  The firm has over 1,200 employees and offices in 24 cities worldwide.

We are committed to cultivating an environment that is collaborative, curious, inclusive and honors diversity of thought. Providing training and career development opportunities and emphasizing strong support for our local communities through philanthropic initiatives are essential to our culture.

This role serves as a brand ambassador for Technology at Oaktree and the Technology Strategy & Operations team, which aims to support digital transformation, service excellence, and disciplined execution. We are an ambitious team with an entrepreneurial mindset and strive to inspire, influence, and collaborate within and across teams. 

For more information, visit: www.oaktreecapital.com

Responsibilities

The Vice President, Technology Change Manager will serve as a visionary leader responsible for architecting, implementing, and optimizing a comprehensive Technology change management framework across the organization. This role is instrumental in fostering a culture of disciplined innovation, minimizing operational risk, and ensuring the stability and continuity of technology services through effective governance and process excellence.

The VP, Technical Change Manager, will have the following responsibilities: 

• Design, establish, and continuously improve a robust Technology change management practice, aligning with industry best practices and organizational objectives. 
• Lead the development and rollout of policies, procedures, and standards for managing Technology changes, including change advisory boards (CAB), change evaluation, and risk assessment protocols. 
• Collaborate closely with business and technology stakeholders to understand needs, communicate upcoming changes, and ensure minimal disruption to operations. 
• Oversee the end-to-end change lifecycle, from intake and assessment through implementation and post-change review, ensuring appropriate documentation and compliance at each stage. 
• Develop and manage metrics, dashboards, and reporting tools to measure the effectiveness of change management activities, drive continuous improvement, and demonstrate business value. 
• Champion organizational change readiness, partnering with communication, training, and support teams to facilitate adoption of new systems, processes, and technologies. 
• Serve as the escalation point for critical or high-impact changes, providing executive guidance and risk mitigation strategies as necessary. 
• Maintain awareness of emerging trends, regulatory requirements, and technological advancements to inform ongoing evolution of the change management practice. 

Qualifications

The ideal candidate will have the following qualifications: 

• 10+ years of progressive experience in IT service management, with at least 5 years in a senior change management or IT leadership role. 
• Demonstrated expertise in building and scaling IT change management functions within complex, multi-site environments. 
• In-depth knowledge of ITIL and other industry frameworks for IT Service Management. 
• Strong leadership presence, with an ability to influence, negotiate, and drive alignment among cross-functional teams. 
• Excellent communicator and relationship builder, adept at navigating complex stakeholder landscapes and championing change at all levels. 
• Hands-on executor, capable of rolling up sleeves to drive initiatives while maintaining a clear vision for the future. 
• Experience with regulatory compliance and audit processes related to IT change management. 
• Change Management certification (e.g., Prosci ADKAR, CCMP) or ITIL certification preferred. 
• Strong experience with Jira, ServiceNow and Confluence.
• Financial services industry experience a plus.

Personal Attributes

• Strategic Visionary: Able to set a clear direction for Technology change management, anticipate obstacles, and articulate long-term plans that align with organizational goals.
• Resilience and Adaptability: Thrives in fast-paced, dynamic environments and remains composed under pressure or in the face of uncertainty.
• Analytical Thinker: Utilizes critical thinking skills to assess complex situations, identify root causes, and craft effective, data-driven solutions.
• Collaborative and Empathetic: Fosters a culture of partnership, listens actively to diverse viewpoints, and understands the needs of both technical and non-technical stakeholders.
• Integrity and Accountability: Leads by example, upholding the highest ethical standards and taking ownership of outcomes—both successes and setbacks.
• Change Champion: Demonstrates a genuine passion for continuous improvement, inspires others to embrace change, and persistently advocates for innovation.
• Results-Oriented: Maintains focus on achieving measurable outcomes, balancing strategic goals with hands-on execution.
• Exceptional Communication: Articulates complex ideas and change strategies clearly and persuasively, tailoring messaging for varied audiences.
• Emotional Intelligence: Navigates sensitive situations with diplomacy, self-awareness, and empathy, building trust across all organizational levels.
• Comfortable Navigating Ambiguity: Approaches uncertain or evolving situations with confidence and composure, leveraging curiosity and open-mindedness to find clarity and drive progress amidst complexity.

Education

Bachelor’s degree in Information Technology, Computer Science, Business Administration, Finance or a related discipline. 

Base Salary Range

$200,000 - $225,000

In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives, a comprehensive benefits package and a flexible work arrangement.  The base salary offered will be commensurate with experience and/or qualifications, industry knowledge and expertise, as well as prior training and education.

Equal Opportunity Employment Policy

Oaktree is committed to diversity and to equal opportunity employment. Oaktree does not make employment decisions on the basis of race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, past or present physical or mental disability, HIV status, medical condition as defined by state law (genetic characteristics or cancer), pregnancy, childbirth and related medical conditions, veteran status, military service, marital status, familial status, genetic information, domestic violence victim status or any other classification protected by applicable federal, state and local laws and ordinances. This policy applies to hiring, placement, internal promotions, training, opportunities for advancement, recruitment advertising, transfers, demotions, layoffs, terminations, recruitment advertising, rates of pay and other forms of compensation and all other terms, conditions and privileges of employment. This policy applies to all Oaktree applicants, employees, clients, and contractors. Staff members wishing to report violations or suspected violations of this policy should contact the head of their department or Human Resources.

For positions based in Los Angeles

For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.